Tom Carpenter Email & Phone Number

Redmond, Washington, Us

• Provide strategic insights, program assessment, and decision support to leadership using statistical modeling, data visualization, and machine learning• Collaboratively supported large gains in company-wide Hackathon participation by statistically identifying drivers of participation, presenting and advocating for strategic implications, and providing data support to a cross-functional innovation team• Support internal communications strategies by developing persuasive insights content and by using machine learning to identify areas of the company interested in Garage programming• Support insights, machine learning, and reporting workflows by designing + developing enterprise-grade data harvesting and warehousing of cross-company data using Microsoft Fabric, Spark, R/Python, and SQL• Manage azure subscription, oversee compliance/security/privacy, architect/manage/build data infrastructure for organization including, manage and maintain repositories, develop and deliver data insights service for business partners

Redmond, Washington, Us

• Drove improvements in learning practice by leveraging statistical modeling in R to identify properties of good learning practice/culture and promoting via white papers and presentations • Advised Executive Learning Council (ELC) on company-wide learning strategy decisions by discovering and delivering data and insights on employee self-directed upskilling• Enabled company-wide reporting on grassroots technical upskilling by overseeing rigorous system of data harvesting, munging and ETL, and data warehousing in Azure SQL Server and PowerBI• Enabled company-wide license delivery and technical upskilling by providing necessary data support to track employee usage and license utilization

• Consulted with clients across industries (marketing, financial, academic, retail) on end-to-end journeys from business problems to solutions by leveraging impactful statistical models and predictive machine learning• Through statistical and research consulting, drove client success across business domains: product development, branding decisions, customer sentiment, and identifying business prospects• Advised on: survey/research design, development and analysis of experiments, ETL and data flow, data visualization, reporting and dashboard strategy, and storytelling/publication• Delivered data science workshops and courses on contract for Microsoft (XBox, Worldwide Learning)

Seattle, Wa, Us

• Designed and delivered a rigorous program of end-to-end quantitative people research, leveraging advanced statistical and data-collection methods, resulting in 17 scientific papers and 29 conference presentations • Taught graduate and undergraduate courses in statistics/data science and research methods for psychology and business schools—including co-design of the university’s data science track• Mentored a small group of students in statistics/research, several of whom went on to pursue PhDs or MAs• Developed popular R package for collecting and analyzing reaction-time data on psychological bias

● Designed surveys (both quant / qual) to achieve client learning objectives● Leveraged analytic and data science techniques to understand customers and clients● Analyzed survey data for actionable brand insights● Identified and clearly communicated strategic implications of research results

Waco, Texas, Us

● Simultaneously managed several high-demand research/analytics projects● Designed, built, and analyzed studies using a variety of data sources (behavioral, web/mobile surveys)● Managed, trained, and supervised research assistants● Authored scientific publications, created presentations and posters● Research focuses: consumer behavior & cognition, statistics education, emotionality and forgiveness

Waco, Texas, Us

● Managed online research system for the Department of Psychology & Neuroscience● Ensured projects involving human subjects ran smoothly and with regulatory approval● Authored policies and coordinated with administration to improve research flow and efficiency● Created training materials and advised users on new features and best practices

Waco, Texas, Us

● Taught statistics under the mentorship of statistician Roger Kirk● Consistently received high marks from students● Outstanding Graduate Student Instructor award (2014)

Waco, Texas, Us

● Taught coursework in psychology

Seattle, Wa, Us

● Collected data for multiple projects, specializing on participant tracking and retention● Assisted with data cleaning, ETL, analysis, and report preparation● Statistically analyzed data on participant tracking, prepared reports● Trained staff, developed data-collection protocols, and assisted with hiring● Coordinated with outside partners for online research management● Managed biological specimen processing and generated quality control reports

Macquarie Park, Nsw, Au

● Mentored children involved in the Children's Treatment Program● Analyzed demographic and geographic data to identify clusters of school for outreach● Improved automated report customization by implementing macros to improve efficiency● Assisted with program branding

Seattle, Wa, Us

● Assisted with design, management, and implementation of SPU's innovative iTunes U service● Trained staff in audio editing and database protocols

Seattle, Wa, Us

Ph.D. And M.A., Social Psychology (Statistics Minor)

Bachelor Of Science (B.S.), Psychology