Tom Piasecki Email & Phone Number

Austin, TX

Austin, Texas, United States

- Work closely with project manager and engineers to prepare site plans for construction drawings- Assist engineers in outlining designs, gathering data, and interpreting structural markups- Revise construction drawings as requested by project manager- Sheet design and production- Work quickly and accurately on multiple projects in various design phases.

Austin, Texas, United States

- Tier two support for all Amazon locations across the world- Issues included wired and wireless networks (Meraki, Cisco, and Mist), routing,switching, ACLs, DHCP, DNS, linux servers (Red Hat based), security cameras, andothers.- Participated in an on call rotation to be first response for any high severity tickets- Created and executed change management.

Austin, Texas

- Oversaw infrastructure configuration and maintenance across all US expansion efforts for a UK-based Telehealth startup connecting patients and doctors virtually - Installed and maintained Meraki Firewalls and switches - Worked with the UK team to formulate a plan to achieve HITRUST Certification for the US business unit and establish credibility with.

Austin, Texas

- Built, maintained, and supported production infrastructure and test environments for a practice management software company for eye doctors - Supported Cisco ASAs, Dell and Cisco Switches, and a VMWare environment consisting of 400+ virtual servers which were a mix of Windows and Linux- Improved wireless security by migrating a WPA2 based network to.

Pittston, PA

- Sustained network and server infrastructures across 5 warehouses, a design studio, a HQ office, an overseas office, and 30-40 sales locations for a dental supply company- Installed and maintained Cisco ASAs, Routers, and switches. - Tested Azure capabilities and functions and compared them against the internal servers to evaluate performance and cost.

Scranton, Pennsylvania Area

- Manage a 100+ Microsoft and Linux virtual server infrastructure based the VMWare platform- Manage our routing and switching for all students and employees over 25+ buildings on campus- Perform routine maintenance and troubleshooting on all server and networking hardware.-Responsible for the successful campus wide deployment and configuration of a Aruba.

- I support a Microsoft server 2000/2003/2008 enterprise network; my tasks include IIS, DNS, Active Directory, patch, and security administration- Participate in all business continuity planning initiatives and document recovery procedures - Provide second level escalation support focusing on client desktop hardware, software, and third party applications.

- Assisted customers with technical support requests and questions over the phone.- Managed support requests and assigned to proper road technician if needed.- Diagnosed and fixed computers with hardware and software issues. - Made on-site visits to customer location for network and computer issues.- Monitored customer networks for issues and maintenance.

- Built computers to customer specifications. - Replaced hardware in damaged computers. - Used Ghost program to image and set up new computers for customers.

Gis Certificate Level 1, Gis

B.S, Information Technology, Network Engineer Specialization