Tom Piasecki Email & Phone Number

Austin, Tx

Austin, Texas, United States

- Work closely with project manager and engineers to prepare site plans for construction drawings- Assist engineers in outlining designs, gathering data, and interpreting structural markups- Revise construction drawings as requested by project manager- Sheet design and production- Work quickly and accurately on multiple projects in various design phases, as assigned, meeting tight deadlines.- Experience with City of Austin and TXDOT projects.

Austin, Texas, United States

- Tier two support for all Amazon locations across the world- Issues included wired and wireless networks (Meraki, Cisco, and Mist), routing,switching, ACLs, DHCP, DNS, linux servers (Red Hat based), security cameras, andothers.- Participated in an on call rotation to be first response for any high severity tickets- Created and executed change management documents when any intrusive work needs tobe done at a site- Created and updated documentation for missing or out of date policies and procedures- Trained new employees on Amazon processes

Austin, Texas

- Oversaw infrastructure configuration and maintenance across all US expansion efforts for a UK-based Telehealth startup connecting patients and doctors virtually - Installed and maintained Meraki Firewalls and switches - Worked with the UK team to formulate a plan to achieve HITRUST Certification for the US business unit and establish credibility with customers by implementing secured devices and security policies - Migrated from a shared workspace network to an internal network, purchasing physical equipment, setting up circuits, and configuring networks to limit security risks- Created and maintained network documentation using Visio

Austin, Texas

- Built, maintained, and supported production infrastructure and test environments for a practice management software company for eye doctors - Supported Cisco ASAs, Dell and Cisco Switches, and a VMWare environment consisting of 400+ virtual servers which were a mix of Windows and Linux- Improved wireless security by migrating a WPA2 based network to RADIUS authentication as well as moving the wireless network to its own VLAN - Improved visibility and security of network traffic by installing a netflow analyzer and creating reports and alerts based on thresholds - Migrated 15+ VPN tunnels from a Cisco 3000 VPN Concentrator to Cisco ASA to improve performance and implement newer security features- Automated patching of Windows systems through WSUS

Pittston, Pa

- Sustained network and server infrastructures across 5 warehouses, a design studio, a HQ office, an overseas office, and 30-40 sales locations for a dental supply company- Installed and maintained Cisco ASAs, Routers, and switches. - Tested Azure capabilities and functions and compared them against the internal servers to evaluate performance and cost between the two options - Replaced the core switching from HP to Cisco Nexus to increase stability, capacity, and flexibility - Overhauled each warehouse to replace the networking equipment and fix any critical issues stemming from outdated firewalls and switches - Deployed Cisco Firepower appliances in each location to identify threats and improve overall security Switched from private MPLS circuits across various networks to SD-WAN appliances to cut costs by 50% - Installed a new wireless system in HQ and warehouses from HP Wireless to Ruckus Wireless to improve performance in the warehouses and to limit RF Gun disconnections- Maintained SSL certificates and domain names for the company

Scranton, Pennsylvania Area

- Manage a 100+ Microsoft and Linux virtual server infrastructure based the VMWare platform- Manage our routing and switching for all students and employees over 25+ buildings on campus- Perform routine maintenance and troubleshooting on all server and networking hardware.-Responsible for the successful campus wide deployment and configuration of a Aruba Wireless network. - Manage Active Directory/ Group Policy for all students and faculty. - Mange our internal DNS using Microsoft DNS and mange our external DNS for public facing sites and services using BIND- troubleshoot any issues that arise from server, network, or software related problems.- Perform backups on all servers using disk and tape methods.

- I support a Microsoft server 2000/2003/2008 enterprise network; my tasks include IIS, DNS, Active Directory, patch, and security administration- Participate in all business continuity planning initiatives and document recovery procedures - Provide second level escalation support focusing on client desktop hardware, software, and third party applications- Perform technical and functional administration for the analysis and acquisition of desktop and server hardware and software- Maintain an internal and external web environment using Microsoft IIS 6/7

- Assisted customers with technical support requests and questions over the phone.- Managed support requests and assigned to proper road technician if needed.- Diagnosed and fixed computers with hardware and software issues. - Made on-site visits to customer location for network and computer issues.- Monitored customer networks for issues and maintenance on weekly basis.

- Built computers to customer specifications. - Replaced hardware in damaged computers. - Used Ghost program to image and set up new computers for customers.

Gis Certificate Level 1, Gis

B.S, Information Technology, Network Engineer Specialization