Tom Raper Email & Phone Number

Franktown, Co, Us

San Diego, California, Us

As the Product Manager for the KeyedIn Enterprise Project and Portfolio Management (PPM) solution I provide:✦ Thought leadership in product innovations, feature design, and enhancements to advance market position✦ Roadmap management requiring cross-departmental collaboration on value-driven technical specifications✦ Manage multiple global agile development teams in related epics, stories, sprint planning, and prioritization✦ Lead discussions in daily and weekly standup, retrospective, and triage meetings✦ Create and write release guides, user manuals, support materials, system templates, reports, and online help✦ Customer meetings handling requirements gathering, feedback, and demonstrating product features✦ Collaborate with technical support teams to address customer reported issues and feature requests✦ Drive sales and marketing via on-site and remote technical demonstrations, trade show presentations, customer and prospect webinars resulting in double-digit quarter-over-quarter and year-over-year growthWhile as a Director, CX Solutions Consulting I:✦ Prove the value of enterprise software via on-site and remote technical product demonstrations.✦ Support channel/partner sales, design, functional requirements and expanded sales opportunities.✦ Provide enterprise software installation, configuration, administration, training, and support.✦ Lead proof-of-concepts including design, configuration, and training to confirm customer requirements

Seattle, Wa, Us

10+ years selling SaaS and on-premise Project Portfolio Management (PPM), Enterprise Portfolio Management (EPM), ITPPM, Professional Service Automation(PSA), and Business Intelligence (BI) solutions.Product experience:✦ Strategic planning on product roadmap and new functionality expanding customer and market segments✦ Define product feature and design requirements supporting license renewals and expansion✦ Maintain vendor relationships with OEM, partner, and integration vendors✦ Train sales, consultants, customers, and developers globally, how to sell, install, configure, and present✦ Build and present sales, training, and marketing content used in corporate sales presentations, web sites, and communications to customers, prospects, employees, and partners generating millions in revenue✦ Demonstrations for executive, technical, and non-technical global audiences✦ Designed hundreds of dashboards and reports leveraging IBM Cognos and other reporting platformsSales, training, and customer success experience:✦ Enterprise software sales and partner channel support on global basis✦ On-boarding new employees and partners in 14 countries. Training and mentoring hundreds of sales reps, consultants, and sales engineers on best practices and techniques to sell, install, configure, use, and demonstrate enterprise software solutions✦ Design, build, and maintain multiple corporate/partner facing content portals and learning management systems✦ Create customer communications including newsletters, best practice white papers, and webinars✦ Leverage Adobe Captivate, Ancile, and video editing apps to create many hours of eLearning, YouTube videos, and LMS content for sales, marketing, and product training✦ Design, build, and maintain virtual machines used by global sales engineers, services, and partners