Working at O2 as a sales assistant on a daily basis I am required to deal firstly with customers. Of whom they vary from your big tech heads all the way to people who don't care about phones at all. One of the most important tasks I deal with on a daily basis are the stores measures of excellence a set of tasks required to maintain FCA and GDPR regulations within the shop. Tasks required range from basic DPA checks, fraud prevention and cash handling to product knowledge, training and complaint… Show more Working at O2 as a sales assistant on a daily basis I am required to deal firstly with customers. Of whom they vary from your big tech heads all the way to people who don't care about phones at all. One of the most important tasks I deal with on a daily basis are the stores measures of excellence a set of tasks required to maintain FCA and GDPR regulations within the shop. Tasks required range from basic DPA checks, fraud prevention and cash handling to product knowledge, training and complaint handling.On multiple occaisions I have been required to be acting manager of the shop which entails end of day reconciliation paperwork, inbound stock deliveries and sending away repairs/recycles, opening and closing the shop on top of the above. Being part of a sales team I have many individual KPI's to work toward as well as store targets. Show less

On a day to day basis I dealt with customer on the front of house, dealing with deliveries, general warehouse upkeep and cash handling. Working at the front of house included greeting customers as they entered the store, helping them find their desired items, processing the order for them and bringing their order out to the collection point for them.

Incommunities is a social landlord with 50,000 tenants, 22,000 homes and 1000 staff. I worked as a customer service assistant in a highly pressurized organization in a policy & procedure driven environment and working in partnership with Bradford District Credit Union.