Tom Scott Wilkins Email & Phone Number

With over eight years of experience in customer service, I am a product services controller at BSI, a leading provider of standards, certification, and training solutions. As a certified professional banker, I have a strong background in retail banking, transportation, and hospitality, and I am passionate about delivering excellent customer experience and satisfaction.In my current role, I create solutions for communication and processes using Power Platform, a suite of tools that enable rapid and low-code development of applications, workflows, and data analysis. I also manage the publishing operations enquiry ticketing system, and deliver training to key stakeholders on any newly implemented processes. I am skilled in retail, management, leadership, Microsoft Excel, and logistics management, and I constantly seek to improve and optimize the efficiency and quality of our services.

Listed skills include Management, Customer Service, Customer Satisfaction, Retail, and 6 others.