Senior Enterprise Project Manager
CurrentSenior Project Manager on the Professional Services Team.*Leading Global Implementations*: I lead Enterprise and Upper Mid-Market implementations for Greenhouse's largest and most complex clients - tailoring & managing project plans, coordinating cross-functional teams, and ensuring seamless integrations between Greenhouse & our client's technical solutions. Projects delivered with 97%+ satisfaction scores. *Pre-Sales Consulting*: Using my experience and product knowledge, I engage with both prospective and existing clients to craft tailored service solutions. By analyzing their unique needs and challenges, I am adept at recommending comprehensive strategies that align with their business goals. My consultative approach fosters trust and lasting relationships with clients & has resulted in markedly increased Win-Rates for our sales team.*Internal Innovation Leadership*: I drive innovation from within by continuously optimizing our processes, tools, and collateral. By innovating and refining project plans, dashboards, integrations and systems, I contribute to heightened operational efficiency and a consistent improvement culture within the GH Professional Services team.*Coaching and Internal Consulting*: With long experience in project management particularly related to Service offerings for Enterprise customers, I have been tasked with coaching Greenhouse members on our methodologies and tactics. A particular emphasis on creating records and processes, in tandem with a very relationship forward mentality are strengths I seek to share. Partner, not Vendor is my ethos. *Cross-Functional Expertise*: Strong understanding of integrations utilizing our open API documentation. Working with internal experts such as Solutions Engineers, Technical Consultants, Data Migration Engineers and Technical Account Managers to expedite technical support.