Tom Bray Email & Phone Number

Stratford-Upon-Avon, Gb

London Area, United Kingdom

Review data sets weekly to uncover emerging market trends to increase marketing efficiency spend 20% by source country and cityIncreased operational efficiency of our Customer Success Team by 50% by implementing Freshdesk (Freshworks) ticketing systemsEnhanced organisation and tracking of emails & activities by implementing Hubspot CRM across the global businessDrove a more partner focused marketing approach to our Google PPC Campaign to obtain an extra 15% worth bookings by focusing on specific cities and keywordsLead Sales & Marketing efforts for all of the UK & ROI sectors being responsible for over £2M worth of revenue by conducting weekly data review meetings with C-level leadersFrequently problem solving for issues related to listings, commissions, booking processes and educating our sales teams on best practice and etiquette to be successful

London, England, United Kingdom

Build and develop relationships with significant clients to enhance our current bed count and to maximise current commercial opportunitiesReview and optimize booking processes with our clients and us to make the student booking journey as easy as possible to make an efficient bookingDevelop and work towards a new booking journey with our product development teamSource Nee Business Opportunities via in-person visits and via social media platforms

West Haddon, England, United Kingdom

Implement Gold-Vision CRM to a variety of different clients handed over by the Sales team. Responsible for managing over 30+ accounts and selling additional products and services to help grow our accounts so they get more use out of Gold-Vision CRM. Developing professional relationships with existing customers Work on implementing bespoke integrations whilst liaising with our development teamSuccessfully implemented Gold-Vision to customers who have now doubled and tripled in user size

Buckingham

Help the store be more efficient with energy, time and merchandisingHelp to create team spirit by sharing your enthusiasm Act quickly as to what is right when and to be open to change within the store across all departments and formatsActively liaise with customers resolving all queries to the best of your ability to ensure no question is left unanswered

Guildford, United Kingdom

A senior representative of the University of Surrey at national events such as teachers conferences Engage with potential students and their families about the prospect of studying at the University of Surrey and making Surrey their first choiceBe a team leader of a group of student ambassadors during open days and applicant daysTrain new ambassadors to the standard the University of Surrey expect

Responsible for posting content on social media platforms on behalf of the University of Surrey. This would range from Blogs on University life to tips of obtaining placements years. During monthly team meetings we would discuss social media strategy for the short to medium term on what content was working and what wasnt. We'd look at certain media campaigns, critique the success and implement a plan to move forward

Understand and coach second year students to help them obtain a placement for their 3rd year at University. This role didnt have a detailed job spec as it was brand new but essentially I turned it into a weekly catchup to review cover letters, CVs, interview techniques and how to prepare for assessment centres. There is separate and more significant piece to this role which was understand the student. Not every student is going to work the same way as everyone else. Naturally, techniques had to be tweaked to each individual such as aims and objectives. Not every student needed a target, some were very driven. Others needed a clear set of goals which I would often set to be 1 placement a week to apply for. I would be around anytime if someone wanted a catchup or they could send me an email and I would be on hand to review work. I loved this role, my favorite one to see development and progress of individuals. I won the Professional Coach of the Year award which I have attached

Guildford, United Kingdom

Represent the University at events such as open days, applicant days, HE events at schools around the UK and school presentations Role models to other students who are looking to become student ambassadorsWork with a diverse range of target audiences and actively engage to promote and encourage potential students to study at the University of SurreyMotivate those from under represtented areas to consider higher education

Slough, United Kingdom

Create daily reports that critical business decisions will be based on - accuracy is of vital importanceResolve all issues with the daily financial reports quickly and effectively to ensure all documents can be released as early as possibleActively contribute to the document format and train the sales team to ensure minimal confusion is caused upon releaseAnswer daily queries from the rest of the Stanley Black and Decker team that are sent inFrequent user of SAP/SAP BW to resolve financial issues

Slough, United Kingdom

Study our current market position and find areas in which we can change promotions and other external factors to maximise our market shareCreate content which will be used to drive our promotions - Stanley Independent and Pro dealsChallenge our methodology and be willing to suggest areas of improvementOversee new projects for our new brands acquired and make an active contribution in the processA few of my achievement were:Analysed our current market position to find where we can improve from one category of products to another1. Independently managed the restoration and transformation of a vehicle Stanley Black & Decker acquired to drive brand awareness and sales for new brand "Lenox"2. Critically analyse our current marketing share and discover any trends that are creating significant fluctuations across categories from a market share perspective - this was presented to the top 15 senior UK and ROI employees as to how my recommendations could be implemented within the business.

Business Management With Professional Training Year, Business, Management, Marketing, And Related Support Services, 1St

Activities and Societies: Active member of Team Surrey boxing Hosts an event on Stag Radio with co-hosts Participant within the University.

Education record

Activities and Societies: Deputy Head Boy 2014-2015Applied Business studies A* History A Financial Studies B