Currently working as an Account Manager for Student.com on a remote basis. Thrives of delivering outstanding customer service to our vast range of clients before, during and after successful catch-ups. We create and deliver long-term plans to enhance our client relationships to grow their booking numbers whilst Student.com is the world's largest marketplace for student housing. We simplify booking accommodation for students through a free-to-use global marketplace that puts security and ease-of-use first listing more than 1.5 million beds in over 500 cities worldwide. The company seeks to simplify booking accommodation for international students through a free-to-use global marketplace which puts security and ease-of-use first. Every landlord listed has a contractual relationship with Student.com, ensuring additional security and peace of mind, and students have access to local knowledge of destination countries, as well as a team of multilingual booking experts. Student.com lists properties in over 300 cities in close proximity to over 1000 universities. To date, the company has raised $70 million from investors including VY Capital, Li Ka-Shing’s Horizons Ventures, Expa, Spotify founders Daniel Ek and Martin Lorentzon, Hugo Barra of Xiaomi and Jim Breyer of Breyer Capital. Website: https://www.student.com | Twitter: @student | Facebook: Student.com
Host.
View- Website:
- host-students.com
- Employees:
- 298
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Sales And Partnerships ManagerHost.Stratford-Upon-Avon, Gb
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Partner Success ManagerStudent.Com Feb 2024 - PresentLondon Area, United KingdomReview data sets weekly to uncover emerging market trends to increase marketing efficiency spend 20% by source country and cityIncreased operational efficiency of our Customer Success Team by 50% by implementing Freshdesk (Freshworks) ticketing systemsEnhanced organisation and tracking of emails & activities by implementing Hubspot CRM across the global businessDrove a more partner focused marketing approach to our Google PPC Campaign to obtain an extra 15% worth bookings by focusing on specific cities and keywordsLead Sales & Marketing efforts for all of the UK & ROI sectors being responsible for over £2M worth of revenue by conducting weekly data review meetings with C-level leadersFrequently problem solving for issues related to listings, commissions, booking processes and educating our sales teams on best practice and etiquette to be successful -
Account ManagerStudent.Com Jul 2022 - Feb 2024London, England, United KingdomBuild and develop relationships with significant clients to enhance our current bed count and to maximise current commercial opportunitiesReview and optimize booking processes with our clients and us to make the student booking journey as easy as possible to make an efficient bookingDevelop and work towards a new booking journey with our product development teamSource Nee Business Opportunities via in-person visits and via social media platforms
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Solutions Consultant/Account ManagerGold-Vision Crm Aug 2019 - Jul 2022West Haddon, England, United KingdomImplement Gold-Vision CRM to a variety of different clients handed over by the Sales team. Responsible for managing over 30+ accounts and selling additional products and services to help grow our accounts so they get more use out of Gold-Vision CRM. Developing professional relationships with existing customers Work on implementing bespoke integrations whilst liaising with our development teamSuccessfully implemented Gold-Vision to customers who have now doubled and tripled in user size -
Customer Assistant - Dotcom And ProduceTesco Plc Dec 2013 - Mar 2020BuckinghamHelp the store be more efficient with energy, time and merchandisingHelp to create team spirit by sharing your enthusiasm Act quickly as to what is right when and to be open to change within the store across all departments and formatsActively liaise with customers resolving all queries to the best of your ability to ensure no question is left unanswered -
Senior Student AmbassadorUniversity Of Surrey Sep 2018 - Jul 2019Guildford, United KingdomA senior representative of the University of Surrey at national events such as teachers conferences Engage with potential students and their families about the prospect of studying at the University of Surrey and making Surrey their first choiceBe a team leader of a group of student ambassadors during open days and applicant daysTrain new ambassadors to the standard the University of Surrey expect -
Social Media AmbassadorUniversity Of Surrey Sep 2018 - Jul 2019Responsible for posting content on social media platforms on behalf of the University of Surrey. This would range from Blogs on University life to tips of obtaining placements years. During monthly team meetings we would discuss social media strategy for the short to medium term on what content was working and what wasnt. We'd look at certain media campaigns, critique the success and implement a plan to move forward
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Professional Training CoachUniversity Of Surrey Sep 2018 - Jul 2019Understand and coach second year students to help them obtain a placement for their 3rd year at University. This role didnt have a detailed job spec as it was brand new but essentially I turned it into a weekly catchup to review cover letters, CVs, interview techniques and how to prepare for assessment centres. There is separate and more significant piece to this role which was understand the student. Not every student is going to work the same way as everyone else. Naturally, techniques had to be tweaked to each individual such as aims and objectives. Not every student needed a target, some were very driven. Others needed a clear set of goals which I would often set to be 1 placement a week to apply for. I would be around anytime if someone wanted a catchup or they could send me an email and I would be on hand to review work. I loved this role, my favorite one to see development and progress of individuals. I won the Professional Coach of the Year award which I have attached
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Student AmbassadorUniversity Of Surrey Oct 2016 - Jul 2019Guildford, United KingdomRepresent the University at events such as open days, applicant days, HE events at schools around the UK and school presentations Role models to other students who are looking to become student ambassadorsWork with a diverse range of target audiences and actively engage to promote and encourage potential students to study at the University of SurreyMotivate those from under represtented areas to consider higher education
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Financial Insights AssistantStanley Black & Decker, Inc. Jul 2018 - Sep 2018Slough, United KingdomCreate daily reports that critical business decisions will be based on - accuracy is of vital importanceResolve all issues with the daily financial reports quickly and effectively to ensure all documents can be released as early as possibleActively contribute to the document format and train the sales team to ensure minimal confusion is caused upon releaseAnswer daily queries from the rest of the Stanley Black and Decker team that are sent inFrequent user of SAP/SAP BW to resolve financial issues -
Channel Marketing AssistantStanley Black & Decker, Inc. Jul 2017 - Jul 2018Slough, United KingdomStudy our current market position and find areas in which we can change promotions and other external factors to maximise our market shareCreate content which will be used to drive our promotions - Stanley Independent and Pro dealsChallenge our methodology and be willing to suggest areas of improvementOversee new projects for our new brands acquired and make an active contribution in the processA few of my achievement were:Analysed our current market position to find where we can improve from one category of products to another1. Independently managed the restoration and transformation of a vehicle Stanley Black & Decker acquired to drive brand awareness and sales for new brand "Lenox"2. Critically analyse our current marketing share and discover any trends that are creating significant fluctuations across categories from a market share perspective - this was presented to the top 15 senior UK and ROI employees as to how my recommendations could be implemented within the business.
Tom Bray Skills
Tom Bray Education Details
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The Elizabeth Woodville School
Frequently Asked Questions about Tom Bray
What company does Tom Bray work for?
Tom Bray works for Host.
What is Tom Bray's role at the current company?
Tom Bray's current role is Sales and Partnerships Manager.
What schools did Tom Bray attend?
Tom Bray attended University Of Surrey, The Elizabeth Woodville School.
What skills is Tom Bray known for?
Tom Bray has skills like Problem Solving, Communication, Team Management, Decision Making, Leadership, Business Analysis, Data Analysis, Teamwork, Customer Service.
Who are Tom Bray's colleagues?
Tom Bray's colleagues are Lewis Shakespeare, Manuela Suarez, Gemma Evans, Rutwik Govardhan, Ian Bell, Flavio Piaserico, Dan King.
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