Tom Winchester Email & Phone Number

Peoria, Illinois Area

Peoria, Illinois Area

As the day-to-day operations manager of 50+ direct reports, I oversaw an engineering services portfolio worth ~$4.4M in annual customer spend across the Midwest region. I provided performance management, mentorship, and support through a variety of issues (including pay/benefits, conflict resolution, personal coaching, etc.).By developing new service offerings and competencies at our on-site, off-site, and off-shore locations, I achieved best-in-engagement Point-in-Time Spread of $17,842 per week representing a best-in-engagement Spread per Contractor of $237 per week and best-in-engagement Gross Profit margin of over 31%.Job Duties: Operations management; engineering services development; project management; team development / mentoring; customer development; offshore coordination; data analysis; talent recruitment;

Mossville, Il

Responsible for the deep fiscal analysis that supports cost efficiencies across Caterpillar’s Operator Environment and Interface division, I’ve helped project leaders and engineering managers understand where their projects are headed and what needs to be done to maximize their value. I’ve championed data integrity initiatives and developed several new comparison tools to assist decision makers across the division.Additionally, I’ve spearheaded a personal initiative to automate the collection and organization of critical financial data so I can spend less time manipulating statistics and more time driving decisions.Job Duties: Data analysis; analysis tool creation; project management; development of technical reports; Microsoft Excel automation; training documentation development; presentation creation; record keeping; and others.

As the direct supervisor of over 75 of Bradley's finest student leaders I have managed, molded, and maintained a powerful set of leadership and management skills. Additionally, I served as the chief judicial officer for student discipline, mental health, and roommate conflicts.Job Duties: Creation and instruction of training programs; building maintenance administration; policy development and enforcement; management of student payroll; liaison to external support services; and others.

As the point person for all residence halls and summer conferences at the University, I regularly met with campus clients to ensure our facilities met their program requirements. Additionally, I remained 'on call' 24/7 through the duration of the summer in case of any emergencies or maintenance requests across campus.Job Duties: Conference planning and coordination; client satisfaction; facility management; residence hall staff management and training; emergency resolution and prevention; management of student payroll; liaison to external support services; and others.

Chosen by one of the Deans of the College of Business at Bradley University for my mathematics expertise, I assisted a business professional in his pursuit of an MBA with regular math coaching sessions and practice tests.Job Duties: Mathematics teaching, coaching, and demonstration; test and problem development; testing strategy explanation.

Responsible for the complete satisfaction of an elaborate range of clients, I effectively identified and implemented potential solutions to a wide array of problems. I was additionally afforded the valuable opportunity to receive Best Buy's exceptional sales and customer service training.Job Duties: Advanced computer troubleshooting; hardware upgrade and replacement; software solution development; information technology and security reinforcement; ad hoc information technology consultation; customer service and sales; and others.

Responsible for several natural-gas engine test cells, I ensured that quality experimentation was conducted at all time by leveraging support services to maximize valuable R&D hours.Job Duties: Coordination of scheduled and emergency maintenance; test cell documentation development; design and validation of experiments; results analysis and communication.

As one of the premier student leadership positions available on campus, the Resident Advisor position afforded me several growth opportunities--both personal and professional. In addition to providing a wide range of student advisement services, I proactively developed a local community to engage new students to broaden their University experience.Job Duties: Management of a university residence hall floor of 30-40 diverse undergraduate students; planning of regular floor meetings; reporting and responding to resident concerns; policy enforcement; floor community development; and others.

Master Of Business Administration (Mba), Mechanical Engineering

Activities and Societies: Residential Living, ASME, Intramural Sports, Tennis Club, ACUI

Bachelor Of Engineering (B.E.), Mechanical Engineering

Activities and Societies: Residential Living, ASME, Intramural Sports, Tennis Club, ACUI