Tom Wright Email & Phone Number

Northern England

Newcastle Upon Tyne, England, United Kingdom

North East England

• January 2017 to December 2020 – Turnover £50m+• Covering the majority of Northern England, including Tyneside, Teesside, Yorkshire and Cumbria.• Leading, motivating, coaching and inspiring teams to maximise sales, uphold standards and deliver excellence for our customers in the most efficient way possible. • Increasing profitability, by consistently analysing key metrics to help drive continuous improvement. • Leading each store to implement strategies, in order to hit… Show more • January 2017 to December 2020 – Turnover £50m+• Covering the majority of Northern England, including Tyneside, Teesside, Yorkshire and Cumbria.• Leading, motivating, coaching and inspiring teams to maximise sales, uphold standards and deliver excellence for our customers in the most efficient way possible. • Increasing profitability, by consistently analysing key metrics to help drive continuous improvement. • Leading each store to implement strategies, in order to hit their KPIs, in line with the overall business operating plan. Overseeing loss prevention, succession planning and the overall HR Management (Including but not limited to managing performance, reward and discipline) for the region. This includes WHSmith and Post Office Branches.• The creation of strong internal relationships with senior stakeholders allows me to deliver above expectations.• Project Manager for store openings, closures and major projects.• Internal auditing, including Health and Safety and Internal Risk Management.• Financial Lead for the Regional Field Team, working in collaboration with the Central Finance Team, including budgeting and payroll for store estate.• Coached and developed key talent for future roles, spotting potential deficiencies and ensuring a strong talent pipeline. Show less

Various

FLAGSHIP STORE MANAGERMETROCENTRE, GATESHEAD• • February 2012 to December 2016• Relocated to the North East to take this position after being approached by the Stores Director. Tasked with turning the store back into a flagship store, as the store had significantly underperformed for some time. • Leading a team of 35, to support me achieve the stores KPI’s inc Profit, Service and Shrink. Turnover circa 4m. • Large Event Management -Holding and organizing large book events… Show more FLAGSHIP STORE MANAGERMETROCENTRE, GATESHEAD• • February 2012 to December 2016• Relocated to the North East to take this position after being approached by the Stores Director. Tasked with turning the store back into a flagship store, as the store had significantly underperformed for some time. • Leading a team of 35, to support me achieve the stores KPI’s inc Profit, Service and Shrink. Turnover circa 4m. • Large Event Management -Holding and organizing large book events, including at the Sage Gateshead, with sales 1000 units for authors such as Joe Sugg, Alfie Deye’s and The Hairy BikersSTORE MANAGER, PRESTON • April 2010 to February 2012• Leading a team of 20, to support me achieve the stores KPI’s inc, Profit, Service and Shrink. Turnover circa 2m. VARIOUS STORE MANAGER ROLES – ROCHDALE, BURNLEY, ACCRINGTON • January 2008 to March 2010 Show less