Manager, Technical Documentation And Communication
Manufacturing facility has been permanently closed and job responsibility was relocated to Germany.• Technical Documentation Management in an international environment.• Directed all activities involved in the authoring and publication of technical manuals for entire of portfolio of cap applicator and gable top filling machines.• Developed configuration specific, serialized production machine documentation sets (Production Floor Build Sheets, Spare Parts, Operators, Maintenance, Installation, Retrofit Kits, Preventative Maintenance Programs, Zero Line) managing document throughout the product lifecycle via manual updates and technical bulletins. • Directed efforts of a cross functional team of technical authors and illustrators across various organizations and geographical locations. Responsible for delivery of documentation set for prototype machine, managing teams located in the US and Germany.• Strong Technical Communicator (Marketing Support, Technical Articles, Service Bulletins, Brochures, Specifications, Graphical Presentations for Sales Team in support of filling & cap applicator machine portfolio, point of contact for machine issues, etc.)• Management of EU/CE Declaration of Conformity process as applied to food packaging machinery. • Management of Machine Technical Construction Files for filling / cap application machine portfolio.• Engineering management team member with responsibility for critical decisions regarding internal and external group affairs.• Implemented structured content solution by migrating from Quicksilver/Interleaf to PTC Arbortext with CMS controlled in PTC Windchill for leveraged reuse and reduction in translation costs across machine lines.• Directed efforts of outsourced documentation in support of Scott Office System Plastic Tab machines.
