As Concur Manager, it is my responsibility to provide support and training to all TNC staff for the Concur software system. I oversee system administration, configuration, and functionality, provide documentation and training, troubleshoot issues, support users, administer employee accounts, encourage staff compliance with TNC guidelines, and provide a liaison between TNC and the Concur company. I strive to balance the wants of our users, the capabilities of the system, the needs of our auditors, and the constraints of our budget to create and manage a system that best meets the needs of the many. Additionally, I work with various other departments at TNC to identify, address and resolve questions and issues related to all topics in the employee expense and vendor payment (AP) areas, including regulatory and tax compliance, cash flow and management, financial reporting and global sustainability. I work under the Finance Resource Center, and participate in finance communication, documentation and training for all staff.