Toni May Email & Phone Number

• Responsible for Electronic Health Record (EHR) implementation for large multifacility health organization including service lines surgery, primary care, physician documentation, and acute services.• Led the Command Center operations at Putnam Medical Center, overseeing critical functions and ensuring seamless coordination and communications across departments.• Developed and prepared training tools, user manuals and led provider EHR education for Putnam Medical.• Optimized data accuracy, by building ICD 10 codes and clinical descriptions for Meditech Expanse Platform.• Worked closely with subject matter experts to develop solutions and improvements for clinical systems.• Streamlined data management for better decision-making by developing efficient clinical information workflows.

Indianapolis, Indiana, United States

Responsible for providing first class consultative services to the client by reviewing claims data and reporting opportunities to improve quality and key performance indicators using evidenced-based-practice guidelines.Translated emergency room data into savings opportunity that resulted in one-million-dollar savings for client.Developed and implemented evidence based monthly reporting strategy sessions with State of Indiana team.Effectively utilized data analytics to create analysis for cancer and diabetic trends.Identified pre-diabetes population for cost savings of two million dollars.Established and maintained strong relationships with external clients and internal stakeholders with high degree of professionalism.

Nashville, Tennessee, United States

Responsible for Electronic Health Record (EHR) implementation for large multifacility health organizations including service lines surgery, primary care, and acute services.Developed and prepared training tools, user manuals and led provider EHR education for Parkland Medical.Optimized data accuracy, by building ICD 10 codes and clinical descriptions for Meditech Expanse Platform.Worked closely with subject matter experts to develop solutions and improvements for clinical systems.Streamlined data management for better decision-making by developing efficient clinical information workflows.Service lines include, Ambulatory, PCU, Cardiology, IMCU, Surgery, and Endo.Build Experience include surgeon block time, medication order sets, and post operative discharge instructions.

Mount Vernon, Illinois, United States

Responsible for providing first class consultative services at Good Samaritan Hospital until a hired permanent manager was in place.. Responsible for 40 FTEs in Perioperative services to include surgery & Central Sterilization. Twelve surgery suites (Hybrid & Robotic surgery's) Reporting to the regional and Chief Nursing Officer with an operating budget of forty million. EPIC EHR

Greensburg, Indiana, United States

Recognized with five-star Quality recognition in 2021Received the excellence award winner through the advanced TruU leadership course in 2021Achieved decreasing same day surgery cancellations by 63% in 2021Success with zero deficiencies in 2020 with regulatory complianceLed the perioperative team to increase on time starts from 14% to the national benchmark of 65%Established a best practice cleaning & disinfection reprocessing of flexible endoscopes in 2020Developed a preadmission assessment consultation education program for patients in 2020Successfully created ophthalmology, plastics, and podiatry service lines for the surgery department in 2021

Indianapolis, Indiana Area

• Participate with State Board of Health and Joint Commission Survey’s at each region representing Employee Health• Patient Choice Award Recipient (2018) for the North, South and East Region• Attain 88% Employee Engagement Scores• Establish 92% Patient Satisfaction Scores• Increase My Chart Activation to 100% • Facilitate Evidenced-Based Practice monthly meetings with Advanced Practice Providers• Implement Professional Governance Practice Councils Meetings • Conduct an IRB approved research project for the Network supporting Professional Governance in the Primary Care Setting

Greenfield, Indiana, United States

Improved patient satisfaction by streamlining clinical operations and implementing efficient processes in small family practice setting. Responsible for oversight of clinic and 18 FTEs with operating budget of 2.5 million.Implemented innovative technologies to enhance data-driven decision making in clinical operations management using Meditech system.Spearheaded process improvement initiatives that resulted in increased efficiency and improved patient care quality. Established CLIA standards in practice.Developed Quality initiative for State Board of Health & CLIA Certification.Program implementation of Professional Governance Practice Council.

Indianapolis, Indiana Area

• Designed and launched twenty-four-bed Neuro Trauma Progressive Care Unit • Established an Accountable Care Unit for IU Health Methodist• Developed an Electronic Report Board (adopted throughout IU Health Organization)• Chaired Indiana University Methodist Nurse Manager Council• Implementation of a Statewide Nurse Residency Program• Achieved 0% turnover for three years of opening PCU • Directed 53.16 FTE’s• Actively participated in hospital-wide tracer teams• Accomplished an Acquired Pressure Ulcer rate below the 25th percentile Nationally• Demonstrated Zero central line-associated bloodstream infections and Zero Catheter-Associated Urinary Tract Infections• Accomplished a Fall Rate, below the 25th percentile Nationally

Indianapolis, Indiana Area

• Designed Endoscopy Suite comprising of eight procedure rooms• Participation with implementing Statewide scope reprocessing and sterilization policy• Developed daily patient rounding questionnaire for post-surgical patients• Directed 16 FTE’s• Implemented a post-anesthesia care unit for post-operative endoscopy patients• Effectively revised the endoscopy staffing model to support volume

Indianapolis, Indiana Area

• Supported Services lines for Orthopedics, ENT, Eyes, Plastics, and General/GYN for an eight-suite perioperative surgical unit • Performed Charge Nurse responsibilities daily• Coordinated staff development and education with new surgical equipment• Developed an orientation program for incoming new hires• Evaluated supplies and products for surgical procedures• Planned the yearly capital budget process

Doctorate Of Nursing, Nursing Administration, 4.0

Activities and Societies: Sigma Theta Tau honor society

Master Of Science - Ms, Nursing Administration

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Associate Of Science - As, Registered Nursing/Registered Nurse