Provide clinical specialties support, research patient therapy, follow up with patients, pharmacies, physicians and other support regarding information. Handle sensitive information, personal information, financials, DOB, and insurance information.

Time Management, Prioritization, Administrative, Organizational Skills, Attention to Detail, Soft Skills, Client Relationship Management, Effective Communication, and Adaptability and Flexibility.

Managed a team of three employees, oversee customer accounts by sending invoices, reconciling bank accounts, and collect payments on accounts. Promote and Market business to the public for new sales as well as managed social accounts.

Provide services to the Doctor regarding the Member benefits and eligibility. Assisted with claims and completed authorizations to determine if the benefit or procedure is covered and approved

Interviewing the client, identifying the needs, assessing eligibility, monitoring progress and usage of assistance, provide counseling outreach and referral service.