Tony B. Email and Phone Number

-Provide consistently high-level of IT Client Services support for the CEO and Executive staff of Biogen -Support Board Of Directors with IT needs. -Responsible for designing and supporting individually tailored and appropriate at-work, at-home, and/or mobile IT solutions, integrating them all as necessary.-Install, configure, upgrade and maintain Windows computers, Apple computers, iPhones, iPads, Blackberries and Windows phones, computer based soft phones, and peripherals such as printers, phones, and audio/video equipment for Biogen executives. Supported company wide Mobility migration to Verizon (iPhones, Windows Phones, iPads, Mobile HotSpots).-Troubleshoot hardware and software problems by applying advanced troubleshooting techniques to isolate product/system failures or malfunctions.-Support remote access and provide/coordinate phone support when executives are offsite with the use of SCCM 2012 and Microsoft Lync 2013.-Provide A/V support for executive meetings (onsite in coordination with internal meeting support resources and offsite in tandem with outsourced vendors).