ICT Insight is a business technology consultancy that operates as a “CIO as a Service” model providing specialised advice to organisations that do not require the expertise of an experienced CIO on a full-time basis. We specialise in transforming organisations of all sizes by utilising solutions that improve performance, reduce cost and deliver measurable productivity improvement.We focus on the things that really matter to you, work on understanding the unique needs of your business… Show more ICT Insight is a business technology consultancy that operates as a “CIO as a Service” model providing specialised advice to organisations that do not require the expertise of an experienced CIO on a full-time basis. We specialise in transforming organisations of all sizes by utilising solutions that improve performance, reduce cost and deliver measurable productivity improvement.We focus on the things that really matter to you, work on understanding the unique needs of your business and transform your technology environment to deliver maximum business value.Being independent from vendors and service providers, ICT Insight provides unbiased advice across the full range of ICT services. Show less

Head of Information Technology for the Ray White Real Estate Group leading a team responsible for supporting a workforce of over 10,000 people across Australia, New Zealand and South East Asia.Accountable for developing Information Systems and Technology Strategy, IT Project initiatives and Operations. Focus areas including:. Digital disruption occurring within Real Estate industry and defending/growing market leadership. Cloud strategy and transformation. Informations… Show more Head of Information Technology for the Ray White Real Estate Group leading a team responsible for supporting a workforce of over 10,000 people across Australia, New Zealand and South East Asia.Accountable for developing Information Systems and Technology Strategy, IT Project initiatives and Operations. Focus areas including:. Digital disruption occurring within Real Estate industry and defending/growing market leadership. Cloud strategy and transformation. Informations Systems Security. API led integration strategy for Ray White Cloud Platform and new product offerings. Data and Analytics, . Budget and forecasting, . Project Management Office, . Enterprise Infrastructure and Data Centre including DevOps migration. Product development and Agile practices. Vendor Management Show less

Co-Founder and Director at Group Advantage Pty LtdGroup Advantage provides businesses with access to a broad range of specialist expertise and improves the way organisations use people, process and technology. The company has multiple disciplines led by experts who work together to address specific business needs and deliver high quality outcomes.Group Advantage takes a multi-faceted approach to business improvement focusing on Sales and Marketing, Business Performance… Show more Co-Founder and Director at Group Advantage Pty LtdGroup Advantage provides businesses with access to a broad range of specialist expertise and improves the way organisations use people, process and technology. The company has multiple disciplines led by experts who work together to address specific business needs and deliver high quality outcomes.Group Advantage takes a multi-faceted approach to business improvement focusing on Sales and Marketing, Business Performance, Technology Management and Systems Procurement. I specifically led the Technology discipline offering the following services:. Technology Strategy and Planning. Technology Audit and Performance Analysis. IT Systems Evaluation and Selection. Systems Integration. Tender and Procurement Management. Review of Telecommunications solution. Project Management. IT Policies and Processes. Business Continuity and Disaster RecoveryClients include companies from industry sectors - Health, Government, Mining and Resources, Software Development and Consulting, Start Ups Show less

Responsible for the success and financial performance of the Technology Solutions and Managed Services Practices in Qld/NT. Revenue Budget $18M+. Structure Practice and develop pipeline to ensure targets are met in key technology areas. Define Go To Market model for Qld/NT. Create annual budget. Accountable for revenue and gross profit performance against targets. Accountable for the successful delivery of all projects. Accountable for Professional Services utilisation… Show more Responsible for the success and financial performance of the Technology Solutions and Managed Services Practices in Qld/NT. Revenue Budget $18M+. Structure Practice and develop pipeline to ensure targets are met in key technology areas. Define Go To Market model for Qld/NT. Create annual budget. Accountable for revenue and gross profit performance against targets. Accountable for the successful delivery of all projects. Accountable for Professional Services utilisation and profitability. Monthly forecasting. Monthly Business Performance Reporting Show less

Head of Corporate IT for Mincom, Australia’s largest software development company Role responsible for defining global IT strategy and enterprise architecture for Mincom and delivering technology and business related IT solutions for corporate business requirements globally.Global accountability relating to Infrastructure, Applications and Communications for the following: . IT Policy. Strategy and Planning. IT Finance including budgets and forecasting, IT… Show more Head of Corporate IT for Mincom, Australia’s largest software development company Role responsible for defining global IT strategy and enterprise architecture for Mincom and delivering technology and business related IT solutions for corporate business requirements globally.Global accountability relating to Infrastructure, Applications and Communications for the following: . IT Policy. Strategy and Planning. IT Finance including budgets and forecasting, IT investments and project governance. IT Initiatives and user and Business Requirements definition. Vendor Management including procurement, relationship management and tendering. Internal / External SLA’s. Software Licensing. Maintenance and support Show less

Developed IT Infrastructure component of Mincom Global IT Strategic PlanDeveloped new APAC voice and data communications strategy. Included vendor and technology replacement. Annual saving $250K p.a.Evaluated, chose and implemented new global remote access solution for travelling consultants. Reduced global roaming charges by 60%.Evaluated, chose and implemented global collaborative communications solution for voice/video/data.Developed SLA’s and key performance… Show more Developed IT Infrastructure component of Mincom Global IT Strategic PlanDeveloped new APAC voice and data communications strategy. Included vendor and technology replacement. Annual saving $250K p.a.Evaluated, chose and implemented new global remote access solution for travelling consultants. Reduced global roaming charges by 60%.Evaluated, chose and implemented global collaborative communications solution for voice/video/data.Developed SLA’s and key performance measures for infrastructure and communications related IT Service Delivery.Managed outsourced functions and supplier relationships to ensure desired goals and targeted SLA’s were met. Show less

Developed operational strategy and go to market model that enabled new commercialisation activities.Consulted to senior management and recommended organisational structure to enable successful delivery of internet, web hosting, ASP and eBusiness solutions.Consulted to Bid teams for business opportunities in internet and data centre markets.

Produced annual business plan including strategies, targets, budgets and performance measures.Managed all section budget activities – approx $30M annually.Developed and implemented a framework that facilitated process management and improvement for all IT Network Infrastructure systems and processes aligned to ISO9000 accreditation standards.Developed web strategy and process to facilitate delivery of technical and process documentation and associated information to… Show more Produced annual business plan including strategies, targets, budgets and performance measures.Managed all section budget activities – approx $30M annually.Developed and implemented a framework that facilitated process management and improvement for all IT Network Infrastructure systems and processes aligned to ISO9000 accreditation standards.Developed web strategy and process to facilitate delivery of technical and process documentation and associated information to IT specialists. Show less

Lead a team of Information Technology specialists accountable for deploying and operating all Telstra internal Data Network and LAN infrastructure in Queensland for a customer base of approximately 10,000.

National role responsible for the capacity management of the internal Telstra corporate data network. Key responsibilities including process management aligned with ISO standards and maintaining systems availability to defined SLA's.

Systems Analyst and Consultant - Sep 1994 - Dec 1995Regional Unix Systems Administrator - May 1993 - Sep 1994Lead Unix Systems Administrator and Novell Network Engineer - Aug 1989 - May 1993Software developer and Unix administrator - Jan 1988 - Aug 1989