Dedicated QA Engineer with extensive experience in manual and automation testing for both mobile and web applications. Proficient in analyzing acceptance criteria, collaborating with cross-functional teams, and communicating effectively with stakeholders. Skilled in preparing and managing UAT and regression testing, writing and managing test cases using Zephyr and Jira, and creating testing processes and strategies. Committed to delivering high-quality software through both manual and automated testing methodologies. Experienced in Swift for iOS mobile app development.

- Areas of Responsibility as QA• Strong breadth of experience in software quality assurance.• High expertise in software enhancement to maximize product functionality and efficiency• Exceptional facility with Python, SQL, JSON, XML, HTML & CSS.• 3+ years of industry experience in Software Testing (Manual and Automation) with a solid understanding of Test Planning, design, execution, and bug tracking.• Experience in Automating Web Application Testing and Mobile App testing build on Selenium / Appium WebDriver with Pytest and Unittest Framework with Page Object Module.• Knowledge on different Levels of Testing (Unit Testing, Integration Testing, System Testing and Acceptance Testing, Regression Testing).• Manage all communications related to QA Status on daily basis during execution. Reporting potential risks during all any stages of development lifecycle.• Bug logging and tracking through internal log system.• Manage testing environments and test scripts.• Working closely with technical and non-technical peers and senior management to promote successful delivery of products and services.- Areas of Responsibility as Technical Consultant• Collaborated with project manager and development team to identify and resolve issues, coordinate system requirements, and create project timelines.• Engage with customers as a Business Analyst on a multiple project and demonstrated project management and business process analyst skills to ensure project is on track and built good client relationships.• Support implementation team and client support team on the configuration of advanced functionality.• Technical troubleshooting to assist internal and external stakeholders and complete root cause analysis to resolve system issues.

• Perform business analyst and system implementation to small and medium size companies cross Australia.• Engage with clients to gather business requirements and rules, complete in-depth business process analysis and translate into technical script including functional specifications, user cases/stories, and workflow charts.• Provide in house superuser training and user manual to various clients cross Australia.• Implement and Configure e-learning, training and document management modules for clients as per requirements• Analysis, design and implement workflow for digital form on system.• Complete data flow analysis and data mapping process to ensure system capture correct data and present on BI reports.• Identify system errors and collaborate with development team to reconcile errors to ensure accurate business requirement during internal testing phases.• Leads data migration projects with development team. Lead system configuration on multiple projects.• Lead the development of an in-house system to manage client’s relationships and support using Integrum management tool.

• Reviewing the range of festival document types• Assessing the most effective and efficient method of file documentation in terms of recommending an electronic program or database already in use by Ten Days and recording documentation format relevant to Ten Days’ usage• Ensuring ease and accuracy of file retrieval for staff from the designed system procedure• Consulting with the Administration Officer, Heads of Department or Executive Director and Producer wherever required for clarification