Tony Phan Email & Phone Number

Zeeland, MI

Hudsonville, Michigan

Holland, MI

• Enhancing the quality and efficiency of help desk service by creating statistic call reporting tools and building a knowledge base server for first level resolution.
• Assisting the Network Security team with network/application system administration, internal Sarbanes Oxley auditing and financial system account provisioning and de-provisioning
• Assisting the Information Security Team with application server vulnerability patching, penetration testing and creating security standards/frameworks

Ann Arbor, MI

• Re-imaged client and back office Server machines using Symantec Ghost
• Analyzed/Resolved LAN/WAN issues using tools for monitoring network components
• Supported all POS registers, Servers, Cisco routers, PC’s, Laptops, Thin Clients, VPN clients, Kiosks, local/network printer and scanners, blackberry phones, and Network for over 500 stores

Ann Arbor, MI

• Trouble-shot and deployed PC hardware, software, printers and phones
• Created fiber optic cables for installations to include tracing and running network lines from PC/phones to switches in data closets
• Imaged and deployed 300 refreshed Dell desktops/laptops

Okinawa, Japan

• Trained Marines on RF, EHF, SHF, UHF, and VHF Satellite communications
• Site Chief for field operations to manage, set up, maintain and secure satellite transmissions on NIPR/SIPR net
• Managed secret level cryptography data and hardware

Bachelor Of Computer Science, Information System Security

Associates Of Applied Science, Computer Networking Systems