Anthony Rocca Email & Phone Number

Bloomfield, Connecticut, United States

In addition to normal manager duties, also trains and mentors new managers and mangers-in-training. Guides new MITs through learning program, while simultaneously modeling management technique and style. Provides critical feedback as well as supporting and encouraging growth.

Bristol, Ct

Responsible for setting up and hiring staff for a brand new location. Ended up with a store that made 46% more than originally projected. That store became the #1 in breakfast sandwich sales and #2 in coffee sales in the entire company. Constantly exceeded expectations in sales, shrink and customer service. Responsible for:Overseeing staff recruitment and training, maintaining low turnover, and discipline. Keeping high safety and food safety standards. Seeltting up and maintaining planograms.Cash control, shrink prevention/reduction.

Managed up to 3 stores at one time, while assisting another. Helped set up 5 new stores, making sure they were set up for success. Responsible for running stores centered on great customer service and unique experiences. Recruited quality employees with a passion for customers, ordered unique merchandise by taking into account the customer base and area. Worked with churches and other organizations to create and run events and merchandise tables at said events.

Balanced cash drawer. Provided outstanding customer service. Verified withdrawals and deposits.

Supervised associates working within departments. Displayed the appropriate signage for products and sales promotions. Designed displays to make the store experience interactive and engaging. Arranged items in favorable positions and areas of the store for optimal sales

General Studies

Certification, Editing, Broadcasting

Training in radio and television broadcasting, instructed in the field of communications and media operations

Education record