Tonya Daugherty Email & Phone Number

In this job tenure, I have successfully determined and resolved challenges to facilitate uninterrupted operations in the face of equipment malfunctions or employee absences. In this leadership role, I reported directly to the COO and oversaw a team of 50+ direct reports, including drivers and dispatchers. Throughout my tenure, I performed interviews, handled hiring and firing processes, and skillfully matched personnel to their respective roles and responsibilities. By ensuring regular visits to each store and meeting with drivers across diverse regions on a weekly basis, I cultivated strong relationships, gaining an in-depth understanding of each store's unique needs. A key aspect of my role involved delivering inclusive training and onboarding for new employees, ensuring seamless integration into the team. In addition, I coordinated closely with the Fleet Manager to guarantee compliance with DOT regulations and conducted regular vehicle inspections. My dedication and commitment to excellence allowed me to provide outstanding results day in and day out, enabling me to thrive in a fast-paced environment.• Increased performance and maintained high standards of excellence by implementing employee evaluations and correction plans.• Introduced development of processes and procedures to facilitate company's growth, and enhance overall efficacy/performance.• Compiled weekly and monthly hauling statistics reports to deliver key insights to support strategic decision-making.• Achieved optimal efficiency and adherence to timelines and guaranteed deliveries and pick-ups by monitoring driver schedules.• Enhanced operational efficiencies and improved cost-effectiveness, resulting in significant increases in loads and productivity.

Richardson

My key responsibilities during this role include:I personally managed the processing of pay applications and billing procedures, while also overseeing notary duties and handling QuickBooks management. Throughout my tenure, I ensured simultaneous support for multiple projects, catering to the specific requirements of clients and the project team. Maintaining prompt and effective communication, I facilitated smooth collaboration with subcontractors, property owners, managers, and other stakeholders throughout all project engagements. My skillful management of submittals and RFI's further confirmed seamless coordination among all parties involved in each project. My expertise shone through in devising comprehensive contracts and essential project documents, contributing to the flawless execution of each endeavor.• Executed additional value-added initiatives to improve project efficiency and ensure top-notch service delivery.• Showcased a keen eye for detail and a proactive approach, resulting in increased project outcomes and client satisfaction.• Served as a key liaison between various project stakeholders, nurturing a collaborative and productive work environment.• Utilized excellent organizational skills to prioritize tasks, maintain project timelines, and deliver exceptional results.• Recognized new professional development opportunities and upheld strong commitment to excellence.

Dallas/Fort Worth Area

During this term in the office, I delivered dedicated support to the property owner, upholding a daily onsite presence and orchestrating seamless involvement in all aspects of hotel operations and management. My role also encompassed overseeing the food and beverage operations for the Bar and Nightclub, where I employed streamlined processes that resulted in enhanced profitability. Throughout my tenure, I executed a wide range of administrative and clerical duties, facilitating the smooth functioning of various departments. My proactive approach and attention to detail enabled the teams to work efficiently, contributing to the overall success of the hotel. I take pride in my ability to adapt quickly to changing circumstances, delivering results that exceeded expectations.• Attained accurate financial tracking and reporting for hotel's financial health by managing all aspects of accounting tasks.• Orchestrated productive business meetings, engaging in discussions regarding new projects and providing valuable insights to drive business growth and development.• Increased brand visibility and improved market presence for hotels by devising and executing highly successful marketing strategies.

This was a seasonal position. I did several catering events for large groups, set up and break down. Also would bartend and serve beer for various concerts and events.

Frisco, Texas, United States

My responsibilities are the following while performing as Owner | Sales | Office Manager:I have showcased exceptional expertise in directing and overseeing Project Management for diverse commercial projects, facilitating their timely delivery, adhering to budgets, and ensuring optimum client satisfaction. In addition, I have successfully performed HR duties, including talent acquisition, employee onboarding, performance evaluations, and fostering a positive work environment to increase team morale and productivity. My keen oversight extended to handling billing, accounting, and payroll tasks, rationalizing financial processes, maintaining accurate records, and ensuring compliance with regulatory standards.• Steered establishment and transformation of innovative retail window tinting store, propelling business from a mere concept to thriving and fully operational enterprise.• Orchestrated purchasing functions by conducting thorough market research, negotiating contracts, and establishing strong vendor relationships to secure cost-effective and high-quality supplies for organization.• Exceeded revenue targets to bolster company profitability and expansion by leading sales efforts, identifying new business opportunities, and nurturing client relationships.