Tonya King Email and Phone Number

• Responsible for managing all phases of human resources activity, focusing on recruiting, talent management, training, benefits, organizational design & development, regulatory compliance, compensation, and employee relations in 8 locations over 5 states. • Interacted with hiring managers, human resource managers, and other key stakeholders to ensure client satisfaction by understanding the client's business operations and staffing needs. • Maintained positive client relations by implementing kaizen processes and addressing problems promptly. • Developed and implemented HR strategies and initiatives aligned with the company's business strategy. • Conducted overhead employee onboarding. • Handled all employee issues, including performance, behavior, attendance, promotions, and termination. • Provided leadership, organization, and communications when integrating five new offices through effective management and quality assurance practices. • Frequently traveled to branch and client locations throughout my region to connect with employees and clients. • Supported and advised operations managers regarding all employee relations, employment laws, policies, and procedures.

• Responsible for recruitment, requisition, and the staffing program for the entire branch, with approximately 500+ temporary employees on assignment at various clients. • Developed and implemented talent acquisition strategies, ensuring the most appropriate sourcing, evaluation, and selection of the best qualified and diverse talent. • Led, supervised, mentored, and trained a 15-member recruitment and employee relations team, reducing bottlenecks and coaching employees on practices, procedures, and performance strategies. • Discovered and resolved complex employee issues of internal recruiters by monitoring their daily performances and identifying training needs that affected management and business decisions. • Created and maintained employee HR records in an HRIS system, including payroll. • Developed and maintained monthly KPI reports for clients on applicant numbers, how many applicants are in each phase of the hiring process, recruitment activities, turnover data, and employee issues/concerns.

Starting position with company• Effectively sourced, screened, placed, and managed highly qualified candidates in a high-volume, goal-driven environment. • Partnered with departmental managers to identify hiring needs and recruitment sources and provide qualified candidate recommendations. • Fostered lasting relationships with customers by performing effectively in the self-directed work environment, managing the day-to-day operations and independent decisions through effective communication and quick responses, resulting in long-term loyalty and an expanded client base. • Focused on management of highly complex employee relations issues, including worker’s compensation claims, employee relation issues, EEOC claims, and unemployment compensation claims, and conducted group facilitation meetings focused on conflict resolution. • Performed advanced-level professional HR functions in areas such as employee misconduct investigations, counseling, writing, and administering step-progressive discipline, and termination. • Reviewed evaluations with all employees, including issuing development plans, scheduling, and conducting follow-ups throughout the planned timeline. • Conducted team member engagements, round table meetings with employees, and exit interviews and analyzed data to identify trends and recommend improvements to employee retention strategies and morale-boosting activities.