• Defines project scope, schedules and direct team to focus on delivery of value.• Proactively identifies and manages project risks and dependencies and raises awareness around projects across the portfolio• Responsible for ensuring timely, accurate, and clear communication is provided to our all-project stakeholders• Identifies opportunities and makes recommendations for project management process improvements.• Responsible for developing, refining, and monitoring the project budgets ($2m) throughout the project life cycles.• Tracks and reports project performance, including analysis of short and long-term goals.• Use of Azure devops in tracking projects features, stories, tasks, impediments and risks.• Day to day development of comprehensive project plans to be shared with internal and external parties.• Lead project teams and work with managers to delegate responsibilities as required.• Lead the SOW planning, mapping and assignment of tasks to teams.• Meeting budgetary objectives and adjusting project constraints during planning.• Ensures projects are appropriately staffed with all resources in place for success.• Assesses feasibility of all potential projects to ensure adherence to business strategies.• Facilitates the change management process to keep projects in scope.• Assesses risk and report on mitigation strategies.• Monitors quality of on-going projects and deliverables.• Consistently and proactively identify risks, issues, and areas of exposure.• Ensures clear, articulate and consistent delivery of team member project content outputs including but not limited to presentations, meeting agendas/minutes, project tracker content, project plans / high level Gantts and status updates.

• Servant Leader for 2 project teams (UI/UX / ITSM) ensuring on time delivery & quality.• Assisted with the development and implementation of PMO processes, methodologies and tools to establish the framework and improve the overall delivery of projects.• Collaborated with project leaders to define project scope, objective, reporting, and other deliverables that support business objectives in collaboration with stakeholders.• Improved teams’ velocity to 90% by driving continuous refinements of backlogs and improving process.• Assisted project leaders create and maintained project plans that communicate tasks, milestones dates, and status plus resource allocation (Project Budget $3m).• Was responsible for managing the entire iCareManager software implementation process at the client organization.• Was responsible for client’s on-boarding/training process using implementation project plan/online tools (Asana).• Manage complex IT cloud and infrastructure projects end-to-end to deliver business outcomes.• Managed the delivery of project outcomes, ensured the project is completed on time, within budget, and to a high degree of satisfaction.• Developed and maintained detailed, robust, high-quality risk plan and project plans including resources, scope, schedule, cost, assumptions, dependencies, etc., keeping plans updated through the project lifecycle.• Partnered with responsible POC and collaborated with cross-functional teams to solve challenges in resources, schedule, or scope and recommend solutions.• Recommended corrective actions on projects (Improving refinement by 50% improving intake process).• Conducted agile ceremonies to facilitate productive output (sprint planning, review, demo, release planning, retrospective, Daily stand up, etc.) as well as SAFE meetings.• Measured productivity and utilization over time including velocity, burndown, etc.; using Azure devops (ADO) to track and provide dashboards and reports around these KPIs.

• Led planning and implementation of UI/UX and SALEs teams projects.• Participated in the design and or testing phases as SME.• Facilitated the definition of project mission, goals, tasks, and resource requirements, including budget management.• Resolved and assisted in the resolution of conflicts between projects & functional areas.• Monitored project using Version one tracking stories, features and making dashboards.• Manage project budget ($2m) and resource allocations among cross functional teams.• Developed and maintained detailed project plan and charter.• Facilitated scrum ceremonies and ensure agile mindset was implemented among team.• Was responsible for successful completion of all deliverables of the project.• Effectively managed vendors, including reviewing billings and ensuring integrity of their deliverables.• Facilitated the definition of acceptability criteria with the project customer users of the solution.• Guided and oversaw all members of the project team in the planning and execution of their tasks.• Worked cross-functionally to solve problems and implement changes.• Followed defined agreed upon project management methodologies, approaches, and processes.• Reported project status and issues on a regular basis to the Steering Committee and IT leadership.• Defined project tasks by utilizing standard templates from our library based on project methodology.• Collaborated with reviewers of stage/gates to ensure that the required deliverables of each gate are validated by the reviewers and the gate-level decisions.• Enabled tasks for the filling of timecard details and reviews hours captured by the project resources.• Reviewed other project status reports to ensure smooth execution of the project phase activities.• Post project status, risks, issues, lessons learned, etc. for team members or any specific recipients.

• Defined project scope while focusing on regular and timely delivery of value.• Developed detailed project plans when applicable.• Organized and lead project status and working meetings among 2 scrum teams.• Prepared and distributed progress reports as well as managed risks and issues.• Use of Jira Kanban boards tracking and managing timelines and projects stories/sprints.• Corrected deviations from plans.• Performed delivery planning for assigned projects.• Assisted in team development while holding teams accountable for their commitments, removing roadblocks to their work.• Leveraged organizational resources to improve capacity for project work.• Supported Product Owners in managing customer expectations for project deliverables.• Managed stakeholder communications and kept meeting minutes, driving action items.• Contributed to ongoing process improvement initiatives to implement best practices for Agile and Traditional Project Management.• Promoted empowerment of the team.• Ensured that each team member is fully engaged in the project and making a meaningful contribution.• Encouraged a sustainable pace with high levels of quality for the team.• Used knowledge and experience in managing projects in a traditional and Agile environment to blend/apply principles and practices providing the right balance of agility and predictability.• Lead and managed at an enterprise level small and medium projects consisting of multiple teams.• Played a consultative role to help put in place the appropriate people, process, and tools to optimize the efficiency of the project team.• Use of hybrid traditional and Agile approach, to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints where needed.