Director Of Product Operations
Current
Apr 2022 - Present
AeroLeads people directory · profile
Tony B. Email & Phone Number
Director of Product Operations at Canto Software
at
Canto
1 work email found
@canto.com
3 phones found area 800 and 303
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Product Operations at Canto Software
Location
Raleigh, North Carolina, United States
Company size
Who is Tony B.? Overview
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Quick answer
Tony B. is listed as Director of Product Operations at Canto Software at Canto, a with 51 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at canto.com, phone signal with area code 800, 303, and a matched LinkedIn profile for Tony B..
Tony B. previously worked as Director of Product Operations at Canto and Senior Product Manager Global Number Services at Bandwidth Inc.. Tony B. studied at Metropolitan State University Of Denver.
Company email context
Email format at Canto
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*@canto.com
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Profile bio
About Tony B.
With 15+ years of operational leadership and Product Management roles, I am an experienced Product person who is highly motivated to remove the pain and power a frictionless experience for customers. I've led multiple teams and focused on understanding customer workflows, driving automation, innovation, collaboration, and key decision-making. In my current role as head of Product Operations, I help optimize the intersection of product, engineering, sales, marketing, and support teams by driving global alignment, implementing key global processes, and guiding a successful G2M. My goal is to always provide visibility, availability, and context to the business about what the product team is working on and why. I also implement and evaluate insightful product data to track product performance and sales success pre and post-launch of new features.Skilled in Product Management, Product Operations, Scrum, Negotiation, Sales, Customer Relationship Management (CRM), Operations Management, and Account Management.
Listed skills include Employee Training, Management, Social Media Marketing, Sales Management, and 19 others.
Current workplace
Tony B.'s current company
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Canto
9 roles
Tony B. work experience
A career timeline built from the work history available for this profile.
Senior Product Manager Global Number Services
Aug 2021 - Apr 2022
Product Manager - Platform/Customer Intelligence
- Research methods to build customer intelligence and customer communications that are focused on enhancing the Voice of the Customer within the product team.- Work with operations leaders to achieve greater operational efficiency through better product design. - Shape the vision, strategy, and drive the execution of our operational tools and services.- Define the roadmap and manage development priorities for personal portfolio balancing the needs of both internal and external customers.- Responsible for internal and external customers experience, understanding their business objectives and enabling their CPaaS service and/or developing innovative communication products.- Develop stories of key and unique customers, assist in the development of customer personae and regularly share these stories with Bandwidth to better our understanding of our customers business, their vision of the future and their needs and frustration.- Define and influence satisfaction criteria and metrics.- Define company differentiators - Strengths, Weaknesses, Opportunities and Threats (SWOT) to the organization.
Oct 2018 - Aug 2021
Manager - Key Accounts Number Porting And Provisioning
• Manage a Client Service based team responsible for supporting top 40 strategic and key partners in LNP space• Multifaceted role that required deep understanding of industry best practices, in addition to aligning our support structure with the overall business model. • Manage 6 direct reports. 100% employee retention.• Conduct quarterly business reviews for top 40 customer base. • Responsible for defining key agent roles and direction. • Creation of reporting to help drive efficiency and target areas of improvement.• Support: Provide guidance and support to internal teams within the organization with consideration to the LNP process.• Operations: Improved overall customer satisfaction upon introducing the key support structure.
Dec 2016 - Nov 2020
Manager - Lnp & Feature Services
• Managed 10-12 direct reports that supported our entire customer base for all LNP operations.• Responsible for relocation of LNP department from Denver office to company headquarters in Raleigh NC• Worked closely with executives, managers, product owners, and decision makers by phone, email, or in person regarding all LNP operational needs. • Responsible for setting and managing client expectations.• 1st level of escalation and go to person for resolution of challenging issues for 24/7 support.• Introduced efficiencies for high volume bulk projects and processes • Identified opportunities for new UI improvements. Assist with scoping, creation, and presentation of new LNP initiatives in association to development. • Management and coordination of resources for issue resolution. • Awarded Trail Blazer award for support.
Apr 2014 - Oct 2018
Team Lead - Lnp & Feature Services
Customer Operations/Wholesale & Enterprise: Team Lead - LNP & Feature Services
Nov 2013 - Apr 2014
Aug 2013 - Nov 2013
Feb 2013 - Aug 2013
General Manager & Buyer
Birdsall & Co.
Nov 2005 - Feb 2013
Team & coworkers
Colleagues at Canto
Other employees you can reach at canto.com. View company contacts for 51 employees →
HC
Harald Czech
Colleague at CantoBerlin, Germany
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BA
Brian Athey
Colleague at CantoAustin, Texas, United States
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JC
James Chan
Colleague at CantoNew York, United States
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UL
Umer Laghari Baloch
Colleague at CantoPakistan
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SS
Samy Sallemy
Colleague at CantoGenoa, Liguria, Italy
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SE
Something Else
Colleague at CantoCopenhagen, Capital Region Of Denmark, Denmark
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MM
Max Macdonald
Colleague at CantoBurlington, Vermont, United States
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RC
Rosemeire Custódio
Colleague at CantoAmérico Brasiliense, São Paulo, Brazil
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SJ
Scott Jones
Colleague at CantoBerlin, Germany
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TT
Todd Terwillegar
Colleague at CantoGreater Lansing, United States
View →
Harald Czech
Colleague at CantoBerlin, Germany
View →
BA
Brian Athey
Colleague at CantoAustin, Texas, United States
View →
JC
James Chan
Colleague at CantoNew York, United States
View →
UL
Umer Laghari Baloch
Colleague at CantoPakistan
View →
SS
Samy Sallemy
Colleague at CantoGenoa, Liguria, Italy
View →
SE
Something Else
Colleague at CantoCopenhagen, Capital Region Of Denmark, Denmark
View →
MM
Max Macdonald
Colleague at CantoBurlington, Vermont, United States
View →
RC
Rosemeire Custódio
Colleague at CantoAmérico Brasiliense, São Paulo, Brazil
View →
SJ
Scott Jones
Colleague at CantoBerlin, Germany
View →
TT
Todd Terwillegar
Colleague at CantoGreater Lansing, United States
View →
1 education record
Tony B. education
-
Metropolitan State University Of Denver
FAQ
Frequently asked questions about Tony B.
Quick answers generated from the profile data available on this page.
What company does Tony B. work for?
Tony B. works for Canto.
What is Tony B.'s role at Canto?
Tony B. is listed as Director of Product Operations at Canto Software at Canto.
What is Tony B.'s email address?
AeroLeads has found 1 work email signal at @canto.com for Tony B. at Canto.
What is Tony B.'s phone number?
AeroLeads has found 3 phone signal(s) with area code 800, 303 for Tony B. at Canto.
Where is Tony B. based?
Tony B. is based in Raleigh, North Carolina, United States while working with Canto.
What companies has Tony B. worked for?
Tony B. has worked for Canto, Bandwidth Inc., and Birdsall & Co..
Who are Tony B.'s colleagues at Canto?
Tony B.'s colleagues at Canto include Harald Czech, Brian Athey, James Chan, Umer Laghari Baloch, and Samy Sallemy.
How can I contact Tony B.?
You can use AeroLeads to view verified contact signals for Tony B. at Canto, including work email, phone, and LinkedIn data when available.
What schools did Tony B. attend?
Tony B. studied at Metropolitan State University Of Denver.
What skills is Tony B. known for?
Tony B. is listed with skills including Employee Training, Management, Social Media Marketing, Sales Management, Sales, Human Resources, Leadership, and Marketing.
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