Tony Graff Email & Phone Number

Evanston Il

NRS, integrated with Accuity, delivers innovative consulting, technology and education solutions for securities professionals.Transferred from Accuity to bring NRS’s ledger in line with RBI-US policy and collections goals.Won 2019 Q4 “Excellence” award from RBI Finance Department because I:• Reduced by 67% the balance of receivables that are 61+ days past due.• Collected 65% of total receivables – far better than the department goal of 50%.Handle difficult accounts, many that had not been contacted in over a year, to bring NRS ledger within RBI-US requirements.Initiated, developed, and manage a mass e-mail program using MAPI Labs (a Microsoft Outlook add-in) that in nine months reduced the number of invoices over 91 days past due by 45% and their value by 49%. It is now used by all of RBI-US.Designed, developed, and created an application in Outlook that an NRS Salesperson uses to customize mass e-mail campaigns. The Salesperson plans to send 24 campaigns in 2020 to about 1,500 prospects each, totaling an estimated 36,000 e-mails this year.

Evanston Il

Accuity protects reputations with comprehensive data and software solutions to control risk and compliance, and flexible tools to optimize payments processes. Accuity continuously supplies data and services but bills annually.Awarded company-wide 2016 “Spirit” award from Sales department because I:• Provided comprehensive information in Microsoft Excel that helped Sales negotiate upcoming asset renewals.• Worked very well with Salespeople and Accuity clients to amicably resolve difficult situations, saving Accuity time and money, and enhancing client relations.• Proactively fixed accounts in such a way that future annual renewals were error-free.Designed, created, and manage initiatives that help entire RBI-US Collections Team (12 Collectors) meet or exceed department goals. Highlights:• Wrote an application that measures the value and number of invoices for every Collector’s “aging bucket” (Current, 1 to 30 days past due, 31 to 60 days past due, etc.). These figures are rolled up into their market segment, and finally to RBI-US as a whole. Finance upper management uses the app to measure each Collector’s quarterly bonus, and sets the benchmarks for the next quarter. The report is a Microsoft Excel template linked to Microsoft Access queries which automatically populates the Excel template with the most recent data.• Created a list of invoices that will be 61+ days past due at the end of a quarter so Collectors can proactively work accounts. The 2020 Q2 61+ days past due amount is by far the lowest it has ever been since I started working at Accuity. This is also an Excel template linked to Access queries.• Designed an Excel file with an “action date” column that identifies accounts that require action before an annual invoice generates – for example, a client that requires a price quote 60 days prior to renewal.

Itasca Il

Consistently met or exceeded goal of having current 80% of the value of my portfolio.Awarded 2013 "Above and Beyond" award from the Sales department because of how I worked with them and clients to resolve difficult situations. This helped build positive client positive business relationships.In Microsoft Excel and Visual Basic for Applications (VBA), I created an application that, with the click of a few buttons, converts raw data into a statement I could e-mail to clients while on the phone so we could bring the account within terms. This enabled Livingston International to process time-sensitive, valuable shipments so US Customs and Border Protection (CBP) could approve.Developed a “calculator” in Excel that helped Operations Specialist (people who process shipments so CBP will authorize entry into the US) compute a shipment’s insurance amount. This involved taking into account the value of the shipment and its freight cost. Also created an Excel file that converted metric values into Imperial (what the US uses) and vice versa.

Greater Chicago Area

Temporary assignments at a wide variety of industries filling in for people on short-term disability.Most notable was the UPS assignment that lasted nearly 3 years. I consistently exceeded goal of 98% of receivables current (0 to 60 days) and had no invoices older than 180 days when the contract ended. I was the last temp to be let go.

Computer Information Systems, Databases And Object-Oriented Technology, 3.93 Out Of 4.00

Completed the following classes: • Introduction to SQL class in May 2017 • Java for Engineers in August 2017 • Oracle Database.

Bachelor’S Degree, Computer Information Systems, 3.93 Out Of 4.00