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Tony D. Email & Phone Number

Technical Support Escalation Engineer at Cybereason at Cybereason
Location: Middleton, Idaho, United States 13 work roles 2 schools
1 work email found @cybereason.com 4 phones found area 408, 857, and 208 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email t****@cybereason.com
Direct phone (408) ***-****
LinkedIn Profile matched
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Current company
Role
Technical Support Escalation Engineer at Cybereason
Location
Middleton, Idaho, United States

Who is Tony D.? Overview

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Quick answer

Tony D. is listed as Technical Support Escalation Engineer at Cybereason at Cybereason, based in Middleton, Idaho, United States. AeroLeads shows a work email signal at cybereason.com, phone signal with area code 408, 857, 208, and a matched LinkedIn profile for Tony D..

Tony D. previously worked as Technical Support Escalation Engineer at Cybereason and Technical Support Team Lead at Cybereason. Tony D. holds Associate Of Applied Science (Aas), Information Security & Digital Forensics from College Of Western Idaho.

Company email context

Email format at Cybereason

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*@cybereason.com
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AeroLeads found 1 current-domain work email signal for Tony D.. Compare company email patterns before reaching out.

Profile bio

About Tony D.

Developing and leveraging my skill set and knowledge base that extends from on-premise to cloud including hybrid environments. I have spent the last 20+ years enabling customers and organizations to succeed with technology.Skills:XDRKubernetes and DockerDistributed SystemsSystems AdministrationLinux, Windows, MacTroubleshootingCustomer SupportIncident ResponseTrainingDocumentationSecurity OperationsLeadership

Listed skills include Servers, Troubleshooting, Windows Server, Active Directory, and 34 others.

Current workplace

Tony D.'s current company

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Cybereason
Cybereason
Technical Support Escalation Engineer at Cybereason
Website
AeroLeads page
13 roles

Tony D. work experience

A career timeline built from the work history available for this profile.

Technical Support Escalation Engineer

Current

San Diego, California, US

* Investigate and solve the most critical and complex issues, using various tools and technologies while collaborating and working hand in hand with our Product, R&D and DevOps departments.* Help the Technical Support organization to become more proficient and knowledgeable via training, mentoring and ad-hoc development of tools.* Conduct code trace and.

May 2023 - Present

Technical Support Team Lead

San Diego, California, US

* Conduct weekly 1:1 technical case reviews with team members, to ensure progress of cases, address individual technical gaps, and provide guidance for case resolution.* Be the regional focal point (aka SME) for at least one advanced topic (for example, security or DevOps-like questions)* Own and manage at least one major Diamond customer. scope: all cases.

Jul 2022 - May 2023

Technical Support Senior Engineer

San Diego, California, US

* Act as the technical focal point for customers, partners and internal teams, investigating and analyzing complex customer scenarios and providing innovative solutions for their needs* Handle incoming support calls/emails of existing customers and onboard new customers under defined SLA’s* Find creative solutions, possess out of the box thinking to unique.

Dec 2020 - Jul 2022

Customer Operations Engineer

San Francisco, CA, US

* Provide direct customer-facing support for all D2iQ platforms and services, including Konvoy (Kubernetes-based platform), DC/OS (Apache Mesos-based platform), and services that run on top of these platforms (e.g., Kafka, Kubernetes, Cassandra, Spark, HDFS, Elastic stack, Istio, etc.) via Salesforce, Slack, and Zoom* Field general questions, technical.

Dec 2018 - Oct 2020

Operations Center Engineer

Boise, Idaho, US

Provide administration, server support, management, and server side network configuration for multiple clients. Assist L3 Engineering with oversight of multiple servers throughout the complete lifecycle of design, implementation, maintenance, performance improvement, upgrade, and retirement. Act as a conduit between L3 Engineering and the Operations Center.

Jun 2015 - Dec 2018

Operations Center Administrator Lead

Boise, Idaho, US

Provide leadership to the team in all aspects of the NOC. Assist transitional client project teams with defining technical issues/solutions, and adhere to client expectations. Plan, train, and communicate to team members of new client environment and expectations; as well as additional work, or knowledge needed within team. Coordinate with manager and.

Jun 2014 - Jun 2015

Sr. Operations Center Administrator

Boise, Idaho, US

Assist transitional client project teams with defining technical issues/solutions, and adhere to client expectations. Plan, train, and communicate to team members of new client environment and expectations; as well as additional work, or knowledge needed within team. Coordinate with manager and other senior level OCAs to include the definition of needs.

Jul 2013 - Jun 2014

Operations Center Administrator Ii

Boise, Idaho, US

Perform daily lower level engineering task of System Administration related solutions for various operational needs within client’s infrastructure. Create and maintain measurable proactive and sustainable metrics that may be used by Technical Operations Management monthly reporting. Install new / rebuild existing servers and configure hardware, some.

Dec 2012 - Jul 2013

Operations Center Administrator

Boise, Idaho, US

Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational and client values. Provide the first line of support for internal customer calls, e-mails and support tickets. Proactively monitor all production networks, servers, applications and services. Respond to alerts/alarms and escalations according.

Jan 2012 - Dec 2012

Service Desk Specialist

Boise, Idaho, US

Work with customers via online helpdesk system, telephone and remote support tools to diagnose technical issues related to PC operating systems, applications, network, servers, and peripherals. Perform security administration functions for user access, data access, and remote access. Create, add, and maintain documentation in knowledge database, including.

Mar 2011 - Jan 2012

Correctional Officer Ii

Idaho Department Of Corrections

Interact continuously with inmates; provide positive reinforcement when appropriate and role model appropriate behavior. Prepare and write a variety of reports regarding inmate conduct and other institutional issues and retrieve data using the computer system. Restrain inmates, patrol units and tiers and conduct cell searches. Conduct searches for.

Nov 2005 - Aug 2008

It Information Systems Technician

Idaho Department Of Corrections

Repair, maintain and administer hardware and software support which includes PC's, Networks, Servers, switches and hubs, LaserJet and Inkjet printers, video conferencing, and TWAIN products. Install and setup Networks from start to finish for labs. Write instructional material for non-technical users. Troubleshoot and fix PC hardware, including all.

Nov 2005 - Sep 2006

Correctional Officer

Idaho Department Of Corrections

Interact continuously with inmates; provide positive reinforcement when appropriate and role model appropriate behavior. Prepare and write a variety of reports regarding inmate conduct and other institutional issues and retrieve data using the computer system. Restrain inmates, patrol units and tiers and conduct cell searches. Conduct searches for.

Nov 2005 - Feb 2006
Team & coworkers

Colleagues at Cybereason

Other employees you can reach at cybereason.com. View company contacts →

2 education records

Tony D. education

Associate Of Applied Science (Aas), Information Security & Digital Forensics

College Of Western Idaho

Diploma, Micro-Computer Operations

Mti College Of Business & Technology
FAQ

Frequently asked questions about Tony D.

Quick answers generated from the profile data available on this page.

What company does Tony D. work for?

Tony D. works for Cybereason.

What is Tony D.'s role at Cybereason?

Tony D. is listed as Technical Support Escalation Engineer at Cybereason at Cybereason.

What is Tony D.'s email address?

AeroLeads has found 1 work email signal at @cybereason.com for Tony D. at Cybereason.

What is Tony D.'s phone number?

AeroLeads has found 4 phone signal(s) with area code 408, 857, 208 for Tony D. at Cybereason.

Where is Tony D. based?

Tony D. is based in Middleton, Idaho, United States while working with Cybereason.

What companies has Tony D. worked for?

Tony D. has worked for Cybereason, D2Iq, Taos Llc, and Idaho Department Of Corrections.

Who are Tony D.'s colleagues at Cybereason?

Tony D.'s colleagues at Cybereason include Nicolas Arcaroli, Zak Perschon, Noura Alnaqbi Alnaqbi, Adi Horev, and Shachar Wirzeberger.

How can I contact Tony D.?

You can use AeroLeads to view verified contact signals for Tony D. at Cybereason, including work email, phone, and LinkedIn data when available.

What schools did Tony D. attend?

Tony D. holds Associate Of Applied Science (Aas), Information Security & Digital Forensics from College Of Western Idaho.

What skills is Tony D. known for?

Tony D. is listed with skills including Servers, Troubleshooting, Windows Server, Active Directory, Technical Support, System Administration, Networking, and Vmware.

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