Tony Leong Email & Phone Number

Singapore

- Managing cluster Indonesia and Australia portfolio hotels

Sheraton Towers Singapore

Responsibility - Revenue• leading Revenue Management and Reservation function (team of 4)• Develop and ensure sales strategies and rate restrictions are communicated, implemented, and modified according to market conditions.• Analyzes competitive sets information, identifies current and potential problems and proposes solutions.• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.• Prepares forecasting and chair weekly forecast meeting with hotel management team.• Rooms budgeting, room inventory management and Revenue Management System optimization.Responsibility - Reservation• Oversee reservation team to ensure Reservations team members are cross trained (group / transient) reservations• Ensure reservations team members are meeting monthly online training target to optimize use of Central Reservation System through EMPOWER• Review reservation process (on Job Training Manual) and provide team training if deemed necessary• Provide annual career progression plan for reservation team to Revenue ManagementAchievement1) Achieved YOY Q4'2019 RGI improvement by 30% by through channel management2) Achieved positive GOP for year 2020 and YTD 2021 room revenue3) Further streamline reservation process reducing expenditure by USD150k per yearPast Years Project1) Year 2014 - Pre-opening team Genting Hotel Jurong (557 Keys)2) Year 2019 - Successful PMS/RMS/CRS migration from Starwood to Marriott3) Year 2014 - Pre-opening team The Residence Maldives Dhigurah (173keys)

Singapore

Responsibility - Revenue• Perform inventory management, rate loading system, and ensure rate parity across channels.• Provide data insights across channel mix and competitor sets to identify gaps and provide solutions.• Prepares weekly forecasting• Rooms budgeting, room inventory management and Revenue Management System optimization.Achievement• Project lead – Systems migration from Starwood to Marriott Ecosystem covering PMS, CRS and RMS.

Singapore

Responsibility - Finance with Sheraton Towers Singapore• Review income audit function for the hotel.• Monthly finance management reporting• Review monthly GST reporting and filing• Prepare F1 CESS filingResponsibility - Internal audit with Bonvest Holding Limited (Holding Company of Sheraton Towers Singapore)• Plan, execute and lead audit assignments, as directed and instructed by Head, Group Internal Audit or designate• Testing and documenting existing internal control processes, objectives and activities• Evaluate the effectiveness of the existing controls, assessing the compliance with the Group’s policies and recommending methods to improve policies and procedures• Perform process and operations review to identify opportunities for internal control improvements, best practices, and enhancements of business processes• Assist in the drafting and updating of the Internal Audit Programs and Internal Audit Standards manual• Perform special projects (e.g. investigation, analysis, detection audits) alleged cases of fraud, illegal actions and unethical conduct, breach or potential breach of laws or legal requirements or violations of Group’s policies, which are reported by any of the associates or third parties.Achievement• Project lead – Pre-opening team for The Residence Maldives, Dhigurah (173 keys).

Responsibility• Income Audit for Crockfords Hotel and Genting Hotel Jurong• Full sets account for China Representative office • F1 CESS filing for Crockfords HotelAchievement - Pre-opening finance team for Genting Hotel Jurong (557 keys)

Singapore

Responsibility• Responsible for audit planning, system review and audit fieldwork for our client in various industries.• Assist in the preparation of reports (FRS) and schedules that are to be delivered to the clients and other external parties• Assist audit managers and partners in the administrative functions of client portfolio management