Anthony Davis Email & Phone Number

Denver, Colorado, United States

Sub-Contractor for Deloitte at Charter / Spectrum. Develop and Operate Executive reporting for ~750 resources to provide insights and guidance in managing development and testing activities. Lead, Deliver, and Manage blended team providing SIT (E2E) testing services for a team of 60+ resources both onshore and offshore. Provide leadership and guidance to executive leadership regarding roadmap and strategy planning.

Denver, Co

Contracting at Charter Communications / Spectrum. Facilitate testing, delivery, and stabilization of a new SAAS cloud solution for cable video utilizing a new hardware platform for 14 million customers. Objective has been to create, manage, and deliver operational guidance in a nascent agile software development forum. Duties include: resource management, outsource / manage multiple third party companies, develop & present for regular Steering Committee & Senior Executive updates, budgeting, procurement, roadmap development, cross-departmental program leadership and project management for multiple initiatives, build & design of a new test automation solution.

A proven leader designing, architecting and delivering Digital workplace solutions, Project management, deployment, email, desktop, SaaS, Cloud, and software integration transformations. I have held leadership positions as the Program / Project Delivery Manager, Program / Project Manager for Operations, Project Manager for Support, Deployment Lead, Release Manager, Change Management Lead, Lead SQL developer, desktop analysis. Providing services for companies with 14k-200k employees.Past projects include:* Oracle global supply chain solution upgrade and solution delivery* SAP solution upgrade and Government Pricing implementation deployment coordination and delivery* Enterprise Support coordination, design, implementation, and deployment for 10k sites serving over 30 million customers between 7 3rd party providers* Enterprise Exchange implementation and deployment (standalone as well as BPOS and Office 365)* Enterprise SQL 2000 to SQL 2005 to MOSS 2007 integration * RFP response authoring and leadership for $14-$210 million contracts of 1-5 year periods

Palo Alto, Ca

Migrate 10k end user and system based critical care machines to a new Windows 7 image.• Generate Image and methodology for deploying and managing a new hardware lifecycle management plan• Solution for requirements provided by 50 unique departments• Staff, Architect, Develop, and Implement test plan and environments and deployment planning solution

San Jose, California

Manage and lead contractors, third party providers, client resources, and internal resources in an effort to integrate supply chain financial solutions during a global Oracle upgrade for all equipment sold and purchased by Cisco Globally.• Manage onshore and offshore development and testing teams (70 resources)• Facilitate steering committee meetings, executive reporting, and budgetary alignment discussions• Coordinate integration, migration, and deployment efforts performed by PM, Operations, and Support leads

Greater New York City Area

Deploy a SAP custom software solution for drug pricing in compliance with Medicaid Part B for one of the largest SAP integration platforms in the world. Reconcile requirements for business and government to ensure that all prices for medication covered by federal regulation are priced according to new laws. • Setup and maintain a Program Management Organization for a team of 60 resources • Manage all communications, scheduling, and reporting. Including VP stakeholder meeting facilitation • Ensure requirements and SLA compliance in accordance with Government regulations

Indianapolis, Indiana Area

Manage and facilitate a migration for 55k users from Exchange 2003 to Office 365 Exchange 2010.• Hire, Coordinate, and Manage Offshore & Onshore teams (25)• Architect, Develop, and use a SQL Server solution to manage communications and migration scheduling• Coordinate efforts between multiple 3rd Party providers Microsoft, Avanade, WellPoint, IBM, and Dell• Extract deep analytics from multiple data sources to inform and develop migration plan• Coordinate reporting to VP level stakeholders

Phoenix, Arizona Area

Report, setup, and execute the migration of 97,000 accounts across 35 countries from Lotus Notes to Exchange BPOS (Office 365). Negotiate a $3.5 Million contract. Manage the delivery of $1.5 Million of services for said contract• Hire, Coordinate, and Manage Offshore & Onshore teams (30)• Architect, Develop, and use a SQL Server solution to manage communications and migration scheduling• Manage 4 different 3rd party providers to facilitate migration activities (Microsoft, HP, IBM, and Amex)• Report progress and key concerns to C level stakeholders and manage the business relationships between the client and the providers in contract negotiations and performance reviews

Greater Chicago Area

Provide leadership and guidance on coordinating support across 7 different providers for 30 million customers at 10k sites leading and guiding 3 other PMs from 3 different contracting companies. Manage the $3 million contract.• Establish an overall support design and plan through PM leadership for 7 providers and their service teams• Establish and enforce cross training and enablement for two call centers for all technicians (500+)• Negotiate SLAs, generate change request methodology, establish performance monitoring and evaluate future impact through data mining• Report progress and address key concerns to C level stakeholders and manage the business relationships between the client and the providers in contract negotiations and performance reviews.

Greater Milwaukee Area

Migrate 14k users to a new on premises Exchange 2007 and AD environment. Manage the $800k contract.• Generate Release Plan and methodology, migration work flow, migration schedule, support desk supplementation materials, meetings, reporting, and tracking solutions for the duration of the migration • Hire, Coordinate, and Manage on shore team (10)

Philadelphia

Provide proposal responses as the principal author and lead for a $14 Million contract.• Lead author and contract lead to migrate data from eRoom and Domino at AstraZeneca to a newly installed Sharepoint 2007 infrastructure

Philadelphia

Provide proposal responses as the principal author and lead for a $220 Million contract.• Lead author for proposal response related to desktop refresh and lifecycle planning for a 5 year long contract for the US Treasury Department

Greater Denver Area

Consolidate and upgrade four third-party SQL Server managed datasets and reporting to Sharepoint utilizing an Agile development methodology. Manage the $400k contract.• Setup and establish SQL Server 2005 with development & production environments• Hire, Coordinate, and Manage on shore team (5)• Report to DAM C-level and stakeholders

Livingston, New Jersey

Deliver new AD, SCCM, SCOM, ILM, Exchange, and AD infrastructure to the global community of 120k users across 30 countries. Manage $1.5 million budget. • Establish and build: change control processes, technical designs for Exchange, customer data analysis, access control processes, support coordination and response for critical production level issues• Manage and facilitate migration of email from 9 different email platforms (Lotus Notes and legacy Exchange) for all US based resources (35k users)

Greater Denver Area

Manage all Customer Support for North America.• Optimize Call Center Operations• Evaluate Call Center SLAs and contract compliance• Manage Repair facility for RMA / RTV / Repairs • Facilitate and coordinate Best Practices in development and testing with OEM in China and Engineers in France• Build all technical training courses• Edit and compose all support documentation• Lead Supply Chain Operations via EDI• Lead all IT Support• Lead all DB / Supply Chain Integration projects• Build and setup a team to facilitate repairs and customer support

Greater Denver Area

Job Functions:-Lead Customer Service Analyst-Subject Matter Expert (SME) on use of all customized software applications -Conduct training on specific application features as required produce documentation to aid in clarifying client needs-Client Portfolio ManagementIncludes: obtaining customer requirements for sys issues, assessing the client’s business needs for app features to function according to specifications, analyzing short term and long term effect of sys failures for ROI, conduct QA testing to doc sys errors, eval & assess a problem severity level based on service level agreements (SLAs) for use by engineering team to resolve issues via coding schedule, interface with lead Tech Engineers, Acct Mgmnt team, Implementation team and IT to ensure comprehensive resolution, work with external vendors and client IT depts to resolve interface inquiries, create test plans, respond to all support inquiries leveraging core competencies of the software support analyst team.

Tier 1 support for 5,000 medical research clients with a small team of IS professionals. Job Functions included (listed in order of last position held listed first):-Lead central IS help desk call center technician.-Central IS network support technician-Central IS workstation support technician-Central IS customer service technician During my tenure my job functions included maintaining, initializing and troubleshooting: Customer Issues, UPS backups, Cisco Switches, Fiber Lines, Wireless Routers, PDAs (Blackberry, Sony Clie, and Palm Pilot), network interfaced desktop systems (Macintosh and PCs along with their associated peripherals), and pagers in a client facing role with the current system users.

Bachelors Of Science, Computer Information Systems

This was a continuation of studies from Colorado State University starting in 1997 and ending in 2001. While in attendance at Colorado.

Computer Science