Tony Phoenix Email & Phone Number

Farmington Hills, Michigan, United States

Revamped and upgraded existing technical infrastructure to reduce monthly Azure spend by 40%. Liaised with marketing to optimize consumer sales funnel, resulting in a 35% increase in revenue through direct-to-consumer sales channel.Introduced new payments system providing new revenue stream and reducing SaaS customer onboarding time by 75%.Aligned IT strategy with organizational goals, reducing IT and licensing expenses by 25%.Directed engineering team of 20 near and offshore resources for all eLearning software development

Orange, Ca, Us

Small privately held Internet content startup.

Long Beach, California, Us

Grew existing 7-person organization comprised solely off developers to a 30+person organization including design, QA and a full PMO.Directed work for multiple clients to provide custom tools that would integratedirectly into their daily operations.Maintained all client relationships to include issue mitigation and recoverywhen necessary.Rolled out Agile development methodologies (Scrum and Kanban) to moreclosely align our efforts with our clients.Responsible and accountable for ultimate deliver of projects to customers,within budget and on time.Directly recruited, trained and mentored Program Manager, Project Managersand Business Systems Analysts.

Richmond, Victoria, Au

Defined and managed development of Movember’s TrueNTH USAProstate Cancer patient toolset. Defined requirements for core services andfunctionality. Coordinated 5 clinical study teams to define module requirementsand ensure architectural compatibility. Ensured all designs and requirementsmet long term conversion expectations from study implementations to open accesspatient tools. Defined requirements for future expansion of all tools to a globalaudience. Managed three university-based development teams implementingthe modules, and ensured compatibility to integrate appropriately into the largertool set. Architected shared services platform using Hl7/FHIR to integratemultiple clinical tools and practitioners data to MHRs.

South Brisbane, Queensland, Au

Managed relationship and technology implementations for multiple Enterpriseclients, including ULTA and Sport Clips. Day-to-day oversight for clientproduct support, education & training, professional services and client servicesteams supporting those clients. Lead seven direct reports and a teamcomposed of twenty staff members. Full P&L and budgeting responsibility.Contributed to the development of global product strategy. Managedfor North American operations for Shortcuts Software point of sale productofferings including local installed software, SAAS products and onlineextension modules. Negotiated and implemented payment tech solutions andEMV rollouts.

Culver City, Ca, Us

Directed team delivering portfolio of interrelated Web development projects forAcura as client's digital agency. Maximized project efficiency and guaranteedconsistent service levels. Partnered with Account Directors to provideexecutive leadership for all client deliverable and manage client relationships.Directly managed team of up to 10 project managers and directed the accountPMO within PMBOK standards. P&L and budget responsibility for account.Daily interface with client executives and internal department heads to ensureon time and quality deliveries. Directed execution and delivery staff thoroughall phases of the SDLC, within cost, time, quality, risk and functionalityrequirements.

El Segundo, Ca, Us

Business and Technical owner of Automotive Ecommerce professionalservices division of Internet Brands. Built client services organizationproviding software development, back office systems, Internet marketing, leadgeneration, and call center operations to several Automotive OEMs.Architected, managed development and daily operation of industry firstvehicle reservation and ordering program including online ecommerce initiative. Managed deployment of Siebel-based lead managementsystem, integrated with call center functionality. Managed development teamimplementing all custom technology solutions, comprised of in-house andcontracting personnel. Developed, implemented and managed national leadgeneration program.

Master Of Business Administration (M.B.A.), Information Technology

Bachelor Of Science - Bs, Computer/Information Technology Administration And Management