Managed multiple teams supporting the Vendor Equipment Financing business units. Oversaw the development and maintenance of software, including websites for client lease applications, management, and related business processes.▪ Manage 16 full-stack developers and product owners spread across 3 teams based onshore and offshore▪ Responsible for a suite of 70 internal and external websites, microservices, and automation jobs.▪ Provide mentorship, conduct code reviews, and engage in peer programming to enhance the skills and code quality of the development staff.▪ Manage compliance requirements related to staff, software, and security to ensure adherence to industry standards and regulations.▪ Take charge of managing the Software Development Life Cycle (SDLC) workflow and ensure that the team follows agile practices, optimizing development processes.▪ Facilitate effective communication within the team by conducting weekly team meetings and one-on-one sessions with staff members to address concerns, provide feedback, and promote collaboration.▪ Conduct annual performance reviews and make merit and promotional recommendations to recognize and motivate team members.▪ Actively participate in multiple committees focused on developing and implementing best practices within the bank, contributing to process improvements and innovation.▪ Manage and nurture relationships with vendors to ensure effective collaboration and support for the bank's initiatives.

▪ Led design of technical solutions across multiple tiers utilizing C#, Java, and Angular, while guiding a high-performing development team▪ Evaluated business needs and application status to drive feature enhancements and improvements▪ Mentored multiple developers in technical solution design and best coding practices▪ Engaged in frequent meetings with business and technical partners, addressing technical design, troubleshooting, and feature prioritization▪ Actively participated in coding efforts when facing time constraints or complex technical challenges▪ Created and managed automation for code releases utilizing Docker containers hosted in OpenShift▪ Contributed to the development of disaster recovery processes for critical applications

▪ Orchestrated full-stack development on a multi-tier infrastructure, utilizing C# for backend logic, WebAPI for services, and AngularJS and TypeScript for frontend development.▪ Managed the internal implementation of a vendor's SDK across multiple departments, including setup, upgrades, optimizations, and the creation of PowerShell and Batch scripts for easier distribution and usage.▪ Provided lead support for an internal team of 5 and external teams, offering technical assistance and mentoring to team members.▪ Developed and distributed numerous PowerShell, SQL, LINQPad, and Batch scripts to assist developers and automate repetitive tasks, streamlining workflows.▪ Led a team of developers in custom widget development, contributing to architectural setup, template creation, and obstacle removal for the team's success.

Worked with an automotive marketing agency, offering end-to-end services from ideation to campaign reporting.▪ Developed a modular List Manager application using JavaScript and Knockout.js to improve maintainability and extensibility.▪ Created screens based on requirement documentation using MVC, C#, and JavaScript.▪ Introduced a code review process within the team using Review Assistant by DevArt to enhance code quality and collaboration.▪ Documented developed APIs in Confluence to facilitate support and understanding of their functionality.▪ Designed the UI and WCF service for a file import ETL process, enabling field mapping using C# and JavaScript.▪ Mentored fellow developers on best design practices through peer-to-peer code reviews and presentations.▪ Became a go-to resource for management and peers for coding issues and advice.▪ Developed various JavaScript utilities and contributed to the company's standard UI controls.

Worked on a Facebook-based application that enabled real estate professionals to leverage social networking for advertising listings and services.▪ Set up and managed Confluence, a documentation system, to streamline knowledge sharing and requirements organization.▪ Delivered presentations on various topics, including source code strategies, Team Foundation Server's Workspaces, documentation, and codebase-specific topics.▪ Implemented a new source control strategy that significantly reduced the amount of unfinished code reaching production, enhancing code quality.▪ Developed screens using ASP.NET MVC 4, JavaScript, jQuery, jQuery UI, and PagedList to create user-friendly interfaces.▪ Designed a modular and database-configurable email templating system, incorporating several design patterns for flexibility and efficiency.▪ Implemented multi-subscription support into a new payment system using Stripe.com, expanding the application's capabilities.▪ Enhanced error logging to make it more accessible and informative for troubleshooting purposes, utilizing Log4Net.▪ Introduced requirement documentation practices to the company, stabilizing rapidly changing requirements and improving project management.▪ Developed unit tests using MS Test and Moq to ensure key areas of the application function correctly, contributing to overall software quality.

Worked on iHeal 2.0, a wound management application used in medical facilities nationwide. The software, while proprietary, was based on an existing application and underwent a major rewrite with layout and functionality changes.▪ Debugged and resolved defect tickets in both local and production environments, ensuring software reliability and performance.▪ Set up and managed the Continuous Integration build process, streamlining development and deployment workflows.▪ Optimized SQL performance for several high-profile reports, resulting in significant speed increases and improved data retrieval.▪ Created and managed new environments, including databases, Mercurial branches, build automation, and code merges between environments, enhancing development processes.▪ Conducted technical interviews for hiring new developers, contributing to the growth and quality of the development team.Achievements:▪ Significantly improved the performance, accuracy, and debug ability of a high-profile report that had been causing client issues for years, dating back to the original application.

Contributed to the Mega Client Dedicated Chase team by developing client-specific customizations for existing software.▪ Planned and developed modules for an in-house configuration management web application using MVC and Reflection, enhancing software functionality.▪ Created a code generation framework using Preprocessed T4 templates, automating the generation of models, CRUD stored procedures, and other module-specific code. This approach reduced maintenance costs and accelerated module development.▪ Documented the architecture of the modules, including diagrams, technical documentation, and a knowledge-sharing document, ensuring clear communication and knowledge transfer within the team.▪ Developed user interface screens based on business requirements, aligning software functionality with client needs and specifications.

Developed new features and resolved production issues for a financial web application in the healthcare industry, ensuring compliance with HIPAA and PCI regulations.▪ Gained experience in various areas of development, from C# on the backend to Razor and jQuery on the frontend, demonstrating a broad skill set.▪ Collaborated with a team to create a new product enabling clients to receive credit card payments, utilizing technologies like C#, MVC 3, jQuery, and local and partner WCF services.▪ Designed FAQ pages using Markdown, allowing business analysts to easily create and manage questions and answers.▪ Successfully resolved high-priority production issues while managing multiple projects and meeting deadlines.▪ Developed new features for existing products, spanning from frontend to backend.▪ Created stored procedures to access MS SQL 2008 databases with C#, optimizing data retrieval and management.▪ Implemented a PCI-compliant zone for enhanced security and auditing, enabling access through WCF Services.▪ Participated in design meetings to plan out features and basic code design, contributing to effective project planning.▪ Contributed to the company's knowledge base by documenting useful information in the company's Confluence wiki.

In addition to the Application Analyst role, I undertook software development for various side projects to fulfill the company's needs. These projects ranged from addressing small departmental needs to rewriting web applications originally in Access using the ASP.NET framework.▪ Developed a webpage using Classic ASP that allowed for searching and viewing Physician's certified specialties, enhancing data accessibility.▪ Created a webpage for requesting Active Directory information updates using ASP.NET, streamlining the update process.▪ Planned, designed, and developed a web application utilizing SQL and ASP.NET for the Healthy Start program. This application tracked the progress of mothers and children, assisting the hospital in securing government grants.▪ Designed and created an ASP.NET application used for requesting access and application setup. This application employed dynamically loading user controls for each application type and routed requests to the appropriate groups, streamlining access management.▪ Technically supported TraumaOne Dispatch and Pharmacy by managing their applications, servers, workstations, and implementations, ensuring their smooth operation.▪ Served as the Project Manager for Pharmacy's comprehensive application and equipment replacement project. Responsibilities included asset auditing, hardware replacement recommendations, and application implementation.▪ Played a key role in implementing and updating various applications used throughout the hospital, contributing to improved workflow efficiency and technological advancements.

Desktop support for hospital computers. Typical troubleshooting and new user setup.

Desktop support for the mortgage company. Typical troubleshooting and new user setup.

Assist customers with their bills and other service issues. Adding and removing features and plans and helping them pick the plan that would fit their need best. As part of the Commitment Team I helped rerate bills and other issues that normally took several hours to complete.