I am an IT consultant, ITIL(v3) certified, with over 10 years experience in the Microsoft enterprise server environment. Strengths include documenting specifications, change management, team and client engagement, training and knowledge transfer. Technical background includes:- Designing application specifications for cell phone API implementation and NFC tag scanning.- Microsoft Windows 2008, 2012 and VMWare- HP Insight Manager installation and configuration.- HP blade server configuration.- HP Data Protector backup software. - Network configuration includes DNS, DHCP, SNMP and HP Blade chassis client network setup. - Jira and Zendesk analytics.- SOC-2 compliance, security policy and standards.I have proven experience engaging international support groups to help complete projects and providing technical services in factory locations. Recognized for removing barriers to project implementation and excellent interpersonal skills from entry level employees through upper management. I am looking for opportunities in the Alpharetta, GA area in problem management, service management, business analyst or system integration.