Tope Rumide, Acipm, Sphri Email & Phone Number

Lagos, Nigeria

Lagos State, Nigeria

Lagos State, Nigeria

I provide strategic direction and oversee the employee value proposition agenda for the business. This involves ensuring that the HR strategy is aligned with business needs and incorporates best practices and current trends. I am responsible for managing all HR matters to support continuous operations and productivity, with a focus on effective people development and retention programs.Key Responsibilities:Ensure Adherence to Policies: Oversee compliance with global HR policies and processes.Strategic Planning: Develop and implement plans to meet business requirements and align with organizational goals.Stakeholder Management: Act as the primary point of contact, managing relationships with key stakeholders.Issue Resolution: Address and resolve escalated issues and risks effectively.Facilitate Team Integration: Promote teamwork and ensure smooth process integration across the team.

Lagos, Nigeria

• Successfully overhauled the human resources handbook and organizational policies within the first six months of joining, ensuring they were up-to-date and aligned with best practices.• Directed the team in the effective use of ERP systems to manage all organizational systems, enhancing operational efficiency and integration.• Restructured the organizational chart with clear reporting structures, optimizing communication and accountability within the company.• Conducted a comprehensive review of all job descriptions in collaboration with line managers and team members, ensuring that goals and objectives were clearly defined and aligned with organizational expectations.• Increased Employee Engagement: Boosted employee engagement by facilitating regular staff and management meetings and organizing monthly staff celebrations to enhance team bonding and morale.• Developed and implemented performance management policies that align with organizational goals, ensuring a robust and effective performance management system.• Cascading Objectives: Ensured that departmental objectives were effectively communicated to individuals, including clear key performance indicators (KPIs) to support a successful performance management process.• Guided line managers in understanding and applying the systematic process of OKRs to align individual objectives with organizational goals.• Progress Monitoring: Monitored the progress of line managers and team members through regular review meetings facilitated by enterprise development software, ensuring continuous performance tracking and improvement.• Managed communication with employees and ensured that all appraisal activities were executed on time and in accordance with defined guidelines. Addressed and resolved appraisal-related issues, such as requests for re-evaluation, in a fair and transparent manner.• Led the team in utilizing SAP for payroll management, ensuring accurate and efficient processing of all salaries.

Lagos, Nigeria

• Developed HR Policies and Handbook: Created comprehensive Human Resource policies and a handbook, laying the foundation for a structured framework within the organization.• Enhanced Employee Engagement: Implemented initiatives that significantly reduced employee turnover rates by fostering a more engaging work environment.• Reduced Operational Costs: Achieved a 50% reduction in operational costs through strategic cost-cutting measures and the establishment of efficient maintenance structures.• Increased International Presence: Systematically developed feedback systems from partners, which enhanced the organization's international visibility and reputation.• Established a sister Company: Co-planned and established a sister company with robust structures, which continues to thrive and contribute to the organization’s growth.• Improved Accountability: Developed a well-structured reporting plan that strengthened the culture of accountability across the organization.• Recruitment, Selection, and Onboarding: Formulated Recruitment Strategies: Oversaw the development and effective implementation of recruitment strategies to attract, select, hire, and retain staff with the right technical skills and personal attributes.• Managed Recruitment Process: Directed the recruitment process for all staff levels, applying standard practices to build and maintain a superior workforce.• Implemented HR Practices: Developed and executed HR practices that foster employee engagement and involvement, leading to improved staff satisfaction.• Managed Communication: Facilitated effective information flow between staff and management, focusing on enhancing employee engagement and overall satisfaction.• Office Equipment and Inventory Management: Monitored and maintained office equipment and inventory supplies, ordering replacements as needed.• Financial Reporting: Prepared reports on expenses, office budgets, and other expenditures, ensuring financial accuracy and accountability.

Lagos

• Conducted customer satisfaction surveys and generated business leads through follow up.• Coordinated on-boarding training for junior staff and volunteers• Organized and supervised office activities such as renovation, event planning etc.• Managed inventory and coordinated procurement of office suppliesAchievements• Effectively coordinated registration, follow up and protocols for events with up to 1000 attendees• Secured event sponsorships from three companies and actively kept previous sponsors

Lagos

• Managed and organized all company filing system and escalate to necessary departments.• Printing any supplementary notes as require• Typing all necessary documents and correspondence as requiredAchievements• Ensured customer satisfaction by attending to clients' needs and increased customer satisfaction base by 50%.

Lagos

• Routine monitoring of loan accounts for early detection of defaulting clients.• Proper Record keeping of agreed terms with external recovery agents.Achievements.• Contributed significantly to achieving set deliverables for the Loan Recovery team by actively leveraging on the importance and power of teamwork.