I have achieved the Google IT Support Professional certification with Merit America in February. I have been able to sharpen my skills in troubleshooting, networking and systems administration through different areas of the program. It is a daunting journey, but one that I am eager to begin!From a young age, computers and technology fascinated me. Shortly after my family purchased our first Windows PC, I learned all I could about the internal components, what they did and how they worked together. Then I began building PC systems for myself, then for family and friends. Anytime I got the chance, I sat alongside older kids as they navigated DOS commands and BIOS settings. I sat and watched and listened and learned all I could from them, then headed home to try and 'supe' up my own rig with my newfound knowledge. A lot of problem solving skills were acquired figuring out why certain hardware was not compatible. While building computers was fun, when a problem arose, I was also expected to be the IT support guy. Asking the right questions to troubleshoot an issue, diagnose the problem, come up with a solution, and implement, were all skills I needed to learn in order to handle the repair efficiently.I am excited to explore the world of tech. I would love to connect with other individuals in the IT sphere and learn from their experiences. I am confident that my eagerness to soak in as much knowledge as I can will make me a quick study, a reliable, ally, and an incredible asset to your team.