Director
CurrentWe help businesses to learn and understand their customers so they can make informed strategic decisions. We do this by optimising the UX research process so that it's something that every member of the team can be involved in or we can help if there is no capacity. We take the hassle out of ongoing research so that product managers, designers, and leaders have the data they need to create customer-centric experiences. I specialise in qualitative research, research ops, and training.