Tori B. Email and Phone Number

- Collaborating with business partners to understand, plan, and build requirements for their reporting and dashboard needs- Supporting and troubleshooting reports in Looker, Tableau, Pentaho, and SQL Server Reporting Service (SSRS)- troubleshoot SQL and ETL code with the developers. Offer development SQL code fixes where needed. - Analyzing complex systems and data for adhoc data requests and producing a SQL solution within SQL Server Management Studio (SSMS), Oracle SQL, and BigQuery - Offering support for issues and access requests via Ivanti- Writing, managing, and executing test cases on TestRail - Testing for new BI dashboard development- Reviewing reports in business analytics tools such as Tableau- Creating and executing training and knowledge-sharing sessions with junior developers and other stakeholders- Working with third-party teams to analyze requirements for new API integrations- quickly and thoroughly assist with troubleshooting data and business analytics reporting issues by analyzing SQL, Python, and ETL - conducting Product Ownership responsibilities such as prioritizing the team backlog for development to work on the most valuable changes - Managing requirements, testing, and support to data engineers for 3-5 projects at any given point in time

- API response validation via Postman - Regression testing and integration testing- Test case planning and documentation of testing and release processes- Test strategy- Contributing to feature and release documentation via JIRA and Confluence - Reviewing and querying MongoDB and Firebase for troubleshooting and validating data- Utilizing Python to improve repetitive testing tasks such as file creation, to accelerate validation - Documenting processes and procedures when needed- Collaboration with Product Owners do prioritize issues- Python/Selenium proof of concepts for QA automation- Training new QA resources- Planning onboarding alongside sprint activities

- Using Jenkins to run available test scripts - JIRA to log and track issues- QTest for test cases and tracking- SQL Server and Postman for validation of API And data- Evaluating Cucumber reports and reviewing automated test failure- Collaborating with the Project Managers, UX team, developers, and other QAs to better understand priorities, features, and troubleshoot issues- Reporting and tracking candidate recruitment via Greenhouse

- Working 1:1 with clients over calls to troubleshoot point of sale transactions and other issues with integrations on an as needed basis- Managing dozens of product implementations, and setting priority for retailers and determining which products will be complete by the deployment dates- Altering, testing, and verifying system configurations for product releases- Writing and executing SQL database queries through SQL Server Management Studio (SSMS) - Monitoring and reviewing server logs through Splunk and drives for abnormalities prior to escalation - Validating XML logs for ISO 8583 financial transactions- Investigating and resolution during configuration, testing, and post-deployment phases- Coordinating with various stakeholders to prioritize and complete major projects and launches- Providing innovative and creative solutions to project planning to optimize the efficiency of process and workflow (streamlining where necessary)

- Acting as a Business Analyst for clarifying project requirements at kickoff meetings, updating the PRD(project requirement document) with QA cases for client UAT testing (i.e., cross-browser testing, usability testing, etc.) in a LAMP environment- Database validation (SQL)- DevTools

- Preparing of technical documentation for the end user - Executing effective troubleshooting through thorough system and web analysis- Creating and analyzing reports to analyze system components and account activity- Analyzing audience to offer tailored insights for the customer- Testing of features for a well-rounded understanding of system capabilities - Utilizing Excel reports pulled from reports to troubleshoot- Testing new features with users to gather feedback and document bugs and deliver to product and development teams before release- Using HTML, CSS, JavaScript to develop sites to be used as testing environments for new and existing features- Effective onboarding of new analysts on product features, processes, and procedures- Heavy utilization of Salesforce to track cases and search and verify client billing and subscriptions information, and onboarding status

- Administer scientific surveys to targeted audience- Follow strict guidelines based on survey methodology- Maintain professionalism while collecting confidential survey responses- Understand and operate CATI survey software

- Organized and conducted user tests -Tested and analyzed large data sets when applying a variety of supervised machine learning algorithms (such as Naive Bayes) to determine which would best classify gestures - Used data mining software like Weka to apply the algorithms to the data sets collected from users with a wrist-worn accelerometer- Generated reports and presentations that summarized results- Exposed to various computing research topics- In the end: My research yielded that windowing of data points yielded much higher accuracy when Identifying gestures to train the algorithms.