Data Management Specialist
Current• Primary PJ Our Way data specialist and contact person for New York PJ Library community, providing monthly attrition numbers, email lists, reports, renewals, and data requests• Provide monthly PJ Our Way and All New York Metro email lists to internal teams• Lead Salesforce contact de-duplication and data cleanup project• Lead on monthly list processing - run and create mailing lists, post opt out renewals and monthly welcome mailings, review monthly report checks, review exported and prepared lists/purchase orders using Microsoft NAV and Excel to ensure accurate data • Lead person for Community Administration - providing Data Team managed communities with updated reports on new enrollments and denied renewals• Review, validate, and process monthly PJ Library and PJ Our Way enrollments, cancellations, and renewals• Assists with data and enrollment testing in Microsoft NAV, Salesforce, and PJ Library dashboard staging environments• Provide data request, map requests, and reports as needed to teams across the foundation and to communities, ensuring that recipient understands the scope of the data• Provide monthly subscriber reports and create subscriber maps as needed for communities and across the foundation• Use best data management practices to update records and clean up data using Salesforce and Microsoft NAV while maintaining high level of accuracy and efficiency• Ensure that any manipulated data is sent securely, and that no sensitive information is being distributed outside of the foundation
