Torkwan Tori Boonnag, Mba Email & Phone Number

• Primary PJ Our Way data specialist and contact person for New York PJ Library community, providing monthly attrition numbers, email lists, reports, renewals, and data requests
• Provide monthly PJ Our Way and All New York Metro email lists to internal teams
• Lead Salesforce contact de-duplication and data cleanup project
• Lead on monthly list processing - run and create mailing lists, post opt out renewals and monthly welcome mailings, review monthly report checks, review exported and prepared lists/purchase orders using Microsoft NAV.
• Lead person for Community Administration - providing Data Team managed communities with updated reports on new enrollments and denied renewals
• Review, validate, and process monthly PJ Library and PJ Our Way enrollments, cancellations, and renewals

• Review, validate, and process monthly PJ Library and PJ Our Way enrollments, cancellations, and renewals
• Primary contact person for the New York PJ Library community, providing monthly attrition numbers, reports, renewals, and data requests
• Lead on running and reviewing monthly report checks to ensure data is accurate prior to running monthly mailing lists using Microsoft NAV and Microsoft Excel
• Lead on prepping exported monthly mailing lists, adhering to best data management practices
• Assists with data and enrollment testing in Microsoft NAV, Salesforce, and PJ Library dashboard staging environments
• Provide data request and reports as needed across the foundation and to communities, ensuring that recipient understands the scope of the data

Amherst, MA

• Marketed firm’s legal services via social media (Facebook, LinkedIn, Twitter, Instagram) to help enhance firm visibility within desired local markets
• Assisted with legal research and preparation of client files
• Assisted with management of client profitability analysis, forecasted business opportunities, planned, and executed client development
• Set up LLCs and assisted with obtaining liquor licenses for clients
• Provided financial reporting, forecasting, budgeting, profitability analysis, and cost/benefit analysis of the law firm

Greater New York City Area

• Utilized Oracle and SQL to retrieve and consolidate data presented.
• Used knowledge of UNIX and Bash to build a recycling bin to recursively remove and restore files within the operating system.
• Used analytical and communication skills to problem solve during strict deadlines across teams.

• Used social media (Facebook, Instagram, Twitter) to interact with wholesale and retail customers
• Promoted products via social media, email, or phone based on data analytics
• Created and provided data reports as needed by upper management
• Assisted in operations, data entry and reporting, creation of invoices, and assisted with billing, and pricing of products based on market
• Worked with web architects to create website that meets both business and customer satisfaction
• Worked with graphic designers to create and design new logos and labels for products that align with business image

Assisting students to enhance and better understand the Thai language (grammar, reading, writing) as well as the culture, history, politics, and every day life activities. Assisting ESL students from elementary to professional level with comprehension of verbal and written English. Familiarize students with grammar, writing, reading, and speaking with.

Amherst, MA

• Assisted with guest inquiries on site and via telephone, manage guest orders and methods of payments
• Assisted in the development of the restaurant website, acted as a liaison between management and guests to ensure guest satisfaction and assisting with the implement of the company's marketing strategy.
• Handled payroll, accounts payable and receivable, reconciliation, inventory, training and recruitment of employees.
• Ensured daily cash amounts are at desired level, consolidated cash for accuracy, analyze weekly/monthly monetary activity to ensure proper distribution of funds.
• Informed upper management of any critical and time sensitive transactions.

• Provided a comfortable, friendly work environment for students by assisting with any required tasks.
• Made sure students are at ease and are able to implement tasks given in an organized and efficient manner.
• Evaluated if students are able to perform tasks and improvise so students are able to perform them.

Merritt Island, FL

• Assisted in preparing lesson plans for students, maintaining records and paperwork, tutoring children in small groups to help master assignments presented by instructors, instruct and monitor students in cooperative.

Master Of Business Administration (M.B.A.), Business Administration, 3.7

Bachelor Of Arts (Ba), Business Studies, 3.3

Business, Accounting

High School Diploma

Activities and Societies: Fencing, Beta Club, French, Choir, Habitat for Humanities, Relay for Life, Multicultural Club

High School Diploma