Torrie Davis Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Chicago, Illinois, United States

- Report directly to CEO on management of 100+ active enterprise & SMB accounts, including platform usage, renewals, and upsells- Responsible for implementation of new accounts: setting up account in the platform, training new clients on purchased platform, reviewing marketing materials, and assisting with company rollout- Hold quarterly business reviews.

Chicago, Illinois, United States

- Oversaw all new client account implementation- Trained clients on full product suite that can include up to three individual platforms - Worked closely with Sales, Product & Customer Success teams to ensure a turnkey transition for clients to new platform

Chicago

- Managed transition through divestiture from an on-demand staffing service to a SaaS platform, ensuring successful implementation and usage- Partner with product development and support team to ensure product alignment based on informed customer feedback- Own all client relationships and conduct weekly check-ins to ensure satisfaction with the product and.

Chicago, Illinois, United States

- Responsible for operational & technological success for 13 branch offices and 50 employees o Instrumental in developing company-wide processes to educate local customer successmanagers on best utilization of the product to drive revenue growth- Frequently traveled to client locations to provide training to new hires- Held monthly operational community.

Chicago

o Assisted with new business acquisitions, growing our client base to 95 corporate accounts o Successfully met monthly goals set by the General Managero Oversaw mandatory compliance codes, reviewed weekly field staff hors and monitoredfield staff

Greater Chicago Area

Responsible for making sure that every guest is served to the highest possible standards by having an outgoing, polite and professional attitude towards all customers. Constantly working hard to ensure that guest expectations are met and that their time being served is a memorable experience. Naturally enjoy talking to people and overseeing the smooth.

Greater Chicago Area

• Participated in a department-wide effort to launch new membership program to our4,000 club members.
• Introduce new membership program and policies to new members as well as updateexisting members on new features and program changes.
• Maintain membership database with new membership information and update membershipbenefit status for existing members.
• Update Metropolitan Club’s social media accounts.
• Participate in email and letter campaigns to increase club member retention.
• Greet club members upon arrival and provide each member with exceptional customer service.

Greater Chicago Area

• Create promotional postcards, menus, place cards, and materials for events.
• Oversee set-up prior to client site tour visit.
• Facilitate communications with clients when private event directors are unavailable.
• Compile quarterly deposit reports for all events.
• Compile and distribute invoices to clients.
• Update and distribute Banquet Event Orders and Event Function Forms for upcoming events.

Greater Chicago Area

A unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, and private events, my responsibilities included preparation of banquet event orders, point person for arrangement and set up of floor plans for scheduled events, and monitoring competitive analyses for various venues in the Chicago area. I accompanied.

Bachelor Of Arts (Ba), Communication, General

Activities and Societies: Member of the Gamma Phi Beta Sorority

Education record