Peter Towle Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

- Responsible for the creation and maintenance of North American customer accounts for all Philips divisions- Assist stakeholders and customers with issues and selection of customer accounts for quoting, order processing, shipping, billing, tax, install base asset allocation, and acquisitions / mergers- Cleanse customer accounts in SAP for errors on an ad hoc basis via Salesforce requests- Assist with open accounts receivable and invoice disputes as it relates to errors with customer accounts- Participated in user acceptance testing for SAP Fiori

Nashville, Tennessee

-Collaborate cross functionally with a team of account managers, order processors, quoting specialists, delivery and factory schedulers, service engineers, and accounts receivable to own the order life cycle of ultrasound units-Primary contact for escalations and customer satisfaction issues to complete order entry and revenue recognition-Review all customer facing documents for technical support on system configurations and legal business controls-Manage backlog of orders to meet strict deadlines for delivery and revenue recognition-Navigate AR disputes in the territory and make changes to invoices and orders as needed-Independently manage workload to set priorities to meet deadlines and established departmental goals-Serve on the Advisory Board to review and train on process, compliance, and technology changes

Greater Nashville Area, Tn

- Managed direct import sales with category merchants for Dollar Tree, Dollar General, Family Dollar, and Aldi- Delivered detailed buyer feedback to U.S. based product development and design teams to create presentation schedules and customize winning product mix- Product categories covered: paper based toys, games, puzzles, seasonal decor, and children’s books- Reviewed and managed revisions on all product and packaging changes prior to customer meetings- Analyzed market and sales history to price competitively and deliver highest value proposition- Oversaw quoting on proprietary software, back end order processing, and execution of sample approvals- Interfaced with Hong Kong sourcing team to resolve pricing and production challenges

-Effectively managed business to business transactional and complex sales for all Meinl products-Traveled regularly to over 40 active dealers in 17 states west of Nebraska, western Canada added in 2014, California added in 2015- Acquired new accounts though solutions based selling practices-Merchandised, maintained, and expanded custom POP displays for optimized brand awareness-Analyzed territory and national sales statistics to provide dealers with effective stock guides-Informed dealers and customers on features, advantages, and benefits on over 1800 products -Represented brand to boost sell through at artist clinics, in store sales, trade shows, and industry events-Collaborated with artist relations on display and artist photos for social media marketing efforts-Worked directly with sales manager and president on new product development and marketing tactics

Greater Nashville Area, Tn

Oversaw quality control for over 250 models of percussion mallets and accessoriesTrained and assigned daily duties to manufacturing staffAdvocated and improved large quantity manufacturing practices to increase profitabilityAnalyzed sales data, labor statistics, and work orders to monitor efficiency and productivityReported directly to Operations Manager and Vice President to plan daily and weekly goalsMade custom designed models for professional artists

Murfreesboro And Antioch, Tn

File and process layaway transactionsField questions from customers in all areas of the store promptly and courteouslyMerchandized stock, cleaned, and maintained assigned area

Greater Nashville Area, Tn

Assisted sales call center fielding various questions from the U.S. dealer baseCollected and evaluated web trends and competitive analysis dataAssisted marketing director with photo shoots and plans for web and printed materialStudied online forum dialog for consumer attitudes and impressionsWorked with research and product development staff to promote sponsored clinics

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (B.S.)

Major: Music Business (Recording Industry Management) Minor: Marketing