Director, Personalized Support
Current
Jul 2022 - Present
AeroLeads people directory · profile
Charles Town Email & Phone Number
Director @ Twilio | Customer Service, SaaS, CPaaS, Enterprise Software
at
Twilio
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director @ Twilio | Customer Service, SaaS, CPaaS, Enterprise Software
Location
Cedar Park, Texas, United States
Company size
Who is Charles Town? Overview
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Quick answer
Charles Town is listed as Director @ Twilio | Customer Service, SaaS, CPaaS, Enterprise Software at Twilio, a company with 3794 employees, based in Cedar Park, Texas, United States. AeroLeads shows a matched LinkedIn profile for Charles Town.
Charles Town previously worked as Director, Personalized Support at Twilio and Sr. Manager, Personalized Support (TAM) at Twilio Inc.. Charles Town holds Computer Science B.S; B.A, Asian Studies; Math from The University Of Texas At Austin.
Company email context
Email format at Twilio
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Twilio
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Profile bio
About Charles Town
Charles Town is a Director @ Twilio | Customer Service, SaaS, CPaaS, Enterprise Software at Twilio. He is proficient in Chinese. Colleagues describe him as "I worked with Charles Town while I was employed at Alstom Grid (formerly Areva T&D). Charles was our high touch, deep-dive support and on-site engineering guru. He knew his product and our setup very well, approached problems methodically, thoughtfully, and was very detail oriented with our issues. Charles also exuded a positive, can-do confidence that made it always a pleasure to work with him. I would gladly do business with him again in the future!"
Current workplace
Charles Town's current company
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Twilio
6 roles
Charles Town work experience
A career timeline built from the work history available for this profile.
Sr. Manager, Personalized Support (Tam)
Mar 2019 - Jun 2022
Head Of Emea
Techexcel Uk Limited
Aug 2017 - Feb 2019
Senior Manager
Jan 2011 - Aug 2017
Senior Lead / Manager
Jan 2008 - Apr 2011
Service Consultant
Nov 2005 - Jan 2008
Team & coworkers
Colleagues at Twilio
Other employees you can reach at twilio.com. View company contacts for 3794 employees →
JO
Juan Ochoa
Colleague at Twilio
Bogota, D.C., Capital District, Colombia, Colombia
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SS
Sulthana Siyad
Colleague at Twilio
Chennai, Tamil Nadu, India, India
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SS
Sandeep Saxena
Colleague at Twilio
Bangalore Urban, Karnataka, India, India
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DF
Daniel Fahy
Colleague at Twilio
Dublin, County Dublin, Ireland, Ireland
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MM
Mrugakshi Manduskar
Colleague at Twilio
Chantilly, Virginia, United States, United States
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JA
Julian Alejandro Mayorga Rozo
Colleague at Twilio
Bogota, D.C., Capital District, Colombia, Colombia
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CG
Camilo Guevara
Colleague at Twilio
Bogota, D.C., Capital District, Colombia, Colombia
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IJ
Ian Janeey
Colleague at Twilio
Seri Kembangan, Malaysia, Malaysia
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VM
Varun Maun
Colleague at Twilio
Greater Ahmedabad Area, India
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KB
Karl Bigley-Bodlak
Colleague at Twilio
Clayton, California, United States, United States
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Juan Ochoa
Colleague at Twilio
Bogota, D.C., Capital District, Colombia, Colombia
View →
SS
Sulthana Siyad
Colleague at Twilio
Chennai, Tamil Nadu, India, India
View →
SS
Sandeep Saxena
Colleague at Twilio
Bangalore Urban, Karnataka, India, India
View →
DF
Daniel Fahy
Colleague at Twilio
Dublin, County Dublin, Ireland, Ireland
View →
MM
Mrugakshi Manduskar
Colleague at Twilio
Chantilly, Virginia, United States, United States
View →
JA
Julian Alejandro Mayorga Rozo
Colleague at Twilio
Bogota, D.C., Capital District, Colombia, Colombia
View →
CG
Camilo Guevara
Colleague at Twilio
Bogota, D.C., Capital District, Colombia, Colombia
View →
IJ
Ian Janeey
Colleague at Twilio
Seri Kembangan, Malaysia, Malaysia
View →
VM
Varun Maun
Colleague at Twilio
Greater Ahmedabad Area, India
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KB
Karl Bigley-Bodlak
Colleague at Twilio
Clayton, California, United States, United States
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1 education record
Charles Town education
FAQ
Frequently asked questions about Charles Town
Quick answers generated from the profile data available on this page.
What company does Charles Town work for?
Charles Town works for Twilio.
What is Charles Town's role at Twilio?
Charles Town is listed as Director @ Twilio | Customer Service, SaaS, CPaaS, Enterprise Software at Twilio.
Where is Charles Town based?
Charles Town is based in Cedar Park, Texas, United States while working with Twilio.
What companies has Charles Town worked for?
Charles Town has worked for Twilio, Twilio Inc., Techexcel Uk Limited, Techexcel, and Techexcel, Inc.
Who are Charles Town's colleagues at Twilio?
Charles Town's colleagues at Twilio include Juan Ochoa, Sulthana Siyad, Sandeep Saxena, Daniel Fahy, and Mrugakshi Manduskar.
How can I contact Charles Town?
You can use AeroLeads to view verified contact signals for Charles Town at Twilio, including work email, phone, and LinkedIn data when available.
What schools did Charles Town attend?
Charles Town holds Computer Science B.S; B.A, Asian Studies; Math from The University Of Texas At Austin.
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