Thomas Gutierrez, Ms-Isa, Mba Email & Phone Number

• 2-time Employee of the Month (June 2023 and March 2024)
• Orchestrated the administration and optimization of 80 SQL Server databases across North America, ensuring 98% uptime and enhancing data retrieval speeds by 40%.
• Designed and implemented robust server architecture for Azure cloud and on-premise environments, leading to a 35% reduction in server provisioning time and a 25% increase in system reliability.
• Configured and deployed Microsoft Endpoint Management across 100+ employee systems nationwide using Microsoft Intune, EntraID, and Defender 365, resulting in 25% increase in system reliability and a 30% decrease in.
• Developed and managed an Azure Virtual Desktop environment, improving remote access capabilities for 500+ client users across the US.
• Administered and optimized company-wide Azure EntraID, Azure Compute Image Gallery, Microsoft Teams, Microsoft Exchange, and Microsoft SharePoint, improving collaboration of all remotely deployed employees by 20%.

- Lecture up to 80 undergraduate and graduate students per semester on topics related to System & Network Administration, PaloAlto configuration, Scripting (PowerShell & Python), Computer System Image creation, and computer system automation- Design UNM Blackboard Learn site for a focus on Universal Design for learning (UDL) principles. Rapidly.

Albuquerque, New Mexico, United States

- Coordinate the maintenance, management, and creation of Academic Technologies Virtual Local Area Networks (VLAN) for 600+ UNM Classrooms and Learning Environments.- Maintain the UNM IT Learning Environments Windows Servers for Crestron Fusion, SQL Database, Active Directory, and DNS.- Develop Crestron (C#/SIMPL-based) programming for Classroom and.

United States

- Manage and provide guidance to the Anderson Technology Support Coordinator and up to 12 active front-line support staff- Main point of contact for incident management and escalation for full suite of IT services, including break/fix support desk, VMWare Virtual Lab, and Windows server roles- Audit faculty and staff software requests for compliance with.

- Supervised and provided direction to 15 front-line support staff- Managed Active Directory accounts, groups, and policies- Coordinated technology projects with employees, including Windows 8 migration, creation of a SharePoint FAQ Technology Troubleshooting Help site, design of SharePoint ticketing system- Developed, wrote, and implemented policies to.

- Collaborated with Professors in designing their online courses through Blackboard Learn LMS- Facilitated a standard for online course design- Developed written and video tutorials- Managed Online Learning Student Technicians- Monitored all Online Learning email inquires- Edited lecture videos

Albuquerque, New Mexico, United States

- Lecture students that are a part of the Business, Hospitality, and Technology program in Python and Java application development- Utilize Universal Design for learning principles within the Brightspace LMS to enhance interactivity between students and instructor- Create an engaging virtual lecture environment that encourages students to participate and.

- Assist clients to overcome their computer problems- Contact clients on a monthly basis- Fix computer hardware and software problems- Install and provide maintenance for Microsoft server roles - Support enterprise Point of Sales systems- Design and implement network solutions for clients

Master Of Business Administration - Mba, Computer And Information Systems Security/Information Assurance

Bachelor Of Business Administration - Bba, Management Information Systems And Services