Lisa Nally Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Technology services company providing Enterprise level consulting, development and hosting, as well as proprietary non-profit software. Supervise client support team and technical issue resolutions via phone, E-Mail.
• Develop corporate marketing strategy, implementation plans, and budget. Manage digital marketing tools, create collateral materials, coordinate trade shows & conferences, and drive lead generation activities.
• Build and maintain client relationships from inquiry to post-implementation. Work with other departments and executives to establish a customer-first culture. Develop processes and controls to improve software.
• Coordinate annual user conferences with 200+ attendees, including establishing budgets, agendas, registration, travel coordination, team building, event planning, and client satisfaction survey. Consistently receive.
• Primary customer advocate for escalation issues. Effectively work through formal channels and informal relationships to resolve escalation calls, manage user group perceptions, and mediate billing issues.

Springfield, Missouri Area

• Sales & Marketing consulting, consistently achieving growth for clients in revenue, market share and customer engagement.
• Manage client special events, conferences and trade shows. Coordinate high-level thematic elements with client engagement strategies and field execution.
• Develop creative designs and implementation strategies for SMBE email and social media marketing programs. Provide client-side training, measurement and implementation oversight.
• Consult with business owners and key executives to identify crucial customer touch points and develop strategies to enhance engagement at each point.
• Coordinate design, development and production of sales support materials, including presentations, printed collateral and print/online advertising.
• Successfully develop SaaS sales channel, including creating product interest, client qualification, demo process, quoting and contract negotiation.

Springfield, Missouri Area

• Murney Associates, Realtors, Springfield, MO Large regional Real Estate company with over 500 agents and $1 Billion in annual transaction volume. Responsible for managing a robust Web & Social Media marketing platform..
• Created corporate social media marketing strategy and online presence; worked with individual stakeholders to ensure consistency with company brand.
• Developed content, layout, features and interactive functionality of new website with Realtor database integration.
• Achieved over 2 million page views per month by significantly improving search rankings through keyword & content analysis and management.

• Provider of outsourced marketing services for National brands and industry leading Regional companies. Consult with corporate marketing and business executives in developing data-driven marketing strategies, promotions.
• Managed key business account relationships, including Coca-Cola, Dr Pepper, a Top 10 U.S. Healthcare system and Top 100 U.S. Real Estate company. Achieved average annual growth of 18% through improvements in service.
• Activated national marketing programs in regional markets for key National Accounts.
• Worked closely with regional hospital and park system clients in development and execution of community outreach and integration programs.

Springfield, Missouri Area

Top 10 healthcare system in the U.S. Managed all aspects of clinic and physician marketing and branding. Reported to COO. Unified brand from multiple names & brands to a consistent system-based brand platform. Involved in re-establishing positive image of physician system following a highly publicized departure of physician base and related lawsuit.

Nationally recognized Chamber of Commerce, consisting of 2300 members. Responsibilities included community engagement, marketing, customer service, special event management and department leadership. Reported to CEO.Served as an advocate for the Chamber though civic and business networks. Cultivated professional relationships with media to enhance Chamber.