Noc Technician I With Ericsson
CurrentMonitor alarms, create tickets, troubleshoot break fix issues, perform scheduled maintenance tasks, across DWDM, SONET, and DCS platforms. Troubleshooting T1s to OC-768s as well as up to 100g ip traffic circuits.Work with multiple departments to confirm all issues are resolved quickly and professionally. As well as handling issues from multiple AORs within.