Tracee White Email & Phone Number

St. Louis, Missouri

Responsible for coordinating and integrating annual and ad hoc business planning with customer and internal partners to prioritize shared objectivesBuild, grow, and manage operational and technical relationship with Key Accounts in market.Oversee activity related to the technology design and implementation of customer projects to ensure customers’ our.

Employee Digital Experience

O'fallon, MO

Responsible for planning, developing, and scheduling to ensure timely completion of project deadlines and milestones.Management of Waterfall and Agile projectsEnsures timely and accurate communication with project staff throughout the life cycle of the project.Ensures leadership has most current data on projects Management of project budgetsHelps develop.

Ofallon, Missouri

Responsible for Scrum Master Duties and Project Management work within the Mastercard Send application team

St Louis, Missouri, United States

Mastercard

Responsible for planning, developing, schedules to ensure timely completion of project deadlines and milestones.Management of Waterfall and Agile projectsEnsures timely and accurate communication with project staff throughout the life cycle of the project.Ensures leadership has most current data on projects Management of project budgetsHelps develop.

Greater st. Louis Area

 Management of projects within Sales & Account Management that directly impact services provided to the client and needs of the Account Management teams including highly involved in our current integration efforts related to our recent acquisition that include monitoring of sensitive client questions and our marketing/branding efforts Utilization of.

 Management of two major software system enhancing projects impacting the pharmacy staff including pharmacist and technicians Prepared and managed all communications with each of the Front End Pharmacies within the organization utilizing a SharePoint based tool Supported and implemented new script processing systems throughout operations utilizing a.

 Set-up and run complex clinical programs  Management of multiple projects involving account and product management Manage all communication with Product Management, Legal/IS for HIPAA  Support implementation of process improvements by providing training on new forms and processes Analyze, develop, and document clinical program production.

Maintain accurate payroll recordsProcess payrollHiring and termination of new and existing employeesCommunication with district manager and headquartersResolution of customer complaints

Maintain accurate and complete patient recordsMaintain patient care area files, records and logbooks Transcription of physician ordersWork closely with nursing and physician team members in the management of the patient care unit by coordinating information between departments, physicians, and nursing staffEnsure high patient satisfaction

Design and Provisioning of Ethernet based circuit orders.Maintained status of circuit orders and pro-actively worked to guarantee successful delivery of serviceManage small projects by working with other LEC companies to get circuit turned up in an efficient timeframeMember of the escalation team including escalation of orders as high as director level to.

Provide customers with knowledge of products and services.Assist customers with choosing the correct product and services for their needs.Troubleshoot Authentication errors, and provided authentication keys when necessary, while working closely with our switch department.Duplicate and correct problems with equipment.

Place Catalog orders for customers.Assisted customers with purchase decisionsUp sale to customers to complement there purchaseResolved customer issues and complaints

Bachelor Of Arts, Liberal Studies With Minors In Business Administration And Psychology

Related course work: management and organizational behavior, business and healthcare ethics, business law, microeconomics, statistics.

Education record

Lean Six Sigma Yellow Belt Certificate