Tracee Babowice Lssgb, Ecba, Itilv3 Email & Phone Number

Greater Chicago Area

Greater Chicago Area

• Alliance Data Card Services rebranded in March 2022 to become Bread FinancialRegional Engagement ManagerAccountable for the execution of field engagement tactics that supports the client’s strategic plan, to deliver.
• Consulted and fostered relationships with senior leadership, with multiple brand partners to improve acquisition performance and driving credit sales
• Acted as a subject matter expert (SME) for travel and expense to onboard new hires during their first week
• Spearheaded the creation and implementation of training/communication tools (agendas, training decks, email templates etc.) to cascade a consistent message for both internal and external partners
• Partnered cross functionally, to maximize performance and productivity to establish positive change withing the organization and to external partners
• Consistently delivered numerous trainings executing engagement strategies through client interactions (in-person and/or virtual), written communication, and conference calls to deliver incremental and profitable.

Greater Chicago Area

Lombard, IL

Student at MicroTrain pursing professional certifications in Business Analysis, ITIL, Lean Six Sigma Green Belt

Hoffman Estates

• Acted as a liaison to cross functional business teams. Developed and implemented strategic goals and provided clear and concise communication to achieve alignment for 700+ Sears stores.
• Documented, identified and consulted with various businesses, as subject matter expert, to implement process improvement strategies to reduce clearance inventory in the top 200 Sears stores.
• Assisted, consulted, and managed the production of an online onboarding training program, going live to 50,000+ employees, country wide, including corporate, field, district, and regional teams.
• Managed 2-3 projects per week, with 100% on time delivery, that supported successful business operations.
• Developed and implemented daily, weekly and monthly corporate communications strategies providing urgent and day to day details to field, store, and other corporate partners throughout the organization.
• Introduced, created, and published a new visual training document, that maximized sales by 10%, by simplifying direction and creating relatable material, for easier execution in stores.

Aurora, IL

• Created memorable customer shopping experiences. Generated meaningful revenue and positive operating profit within store environment.
• Exceeded store plan by 4.6% TY and 9.8% LY during first year of employment, as well as exceeding sales in following year, achieving sales plan by 10% and LY by 18%.
• Achieved one of highest-ranking performance reviews in district and was part of top ten General Managers in company, receiving nomination by District Manager.
• Supervised and managed a team of 85+ non-exempt employees, and 4 exempt members of management.
• Excelled in team development of entry-level associates to leadership positions, becoming primary leader in training and mentoring new General Managers across district.
• Recruited, selected, and led store teams comprised of diverse, best-in-class talent, maximizing sales profit performance.

St. Charles, Wheaton, Joliet, IL

• Provided leadership and guidance to the store team that created an environment focused on customer satisfaction, maximum productivity, and profitability.
• Propelled worst-to-first turnaround of Joliet store, transforming district’s lowest-ranked store (nine out of nine in sales, with highest shrink in region) to second in sales, first in percent over prior year’s sales.
• Managed and led a team of 35+ non- exempt employees and 2 exempt members of management.
• Led store managers in training and development of current/new management teams and staff, increasing sales performance.
• Reversed Joliet store downward spiral by overhauling systems, processes, training programs, and personnel, as well as correcting various issues, such as internal theft, lagging customer service, and poor morale.
• Received excellent ratings on evaluations for management and counseling skills over the last 4 years

Bloomington/Normal, Illinois Area

• Provided operational responsibility and direction for facility and staff in Store Manager’s absence. Enhanced business and maintenance of facility. Supported customer satisfaction and sales growth.
• Assisted with scheduling and audits, as well as provided guidance during floor sets, generating increased sales and performance indicators.
• Partnered with store manager in everyday operations of store, creating productive selling environment for staff and customers.
• Maintained staffing levels, supporting store needs, especially during high-traffic and seasonal times.
• Led store visits with upper management, providing high-level business acumen and explaining current business trends.