Tracey Meyer Email & Phone Number

As a Practice Lead at KiZAN, I lead the Enterprise Collaboration team to ensure successful project delivery for our national and global customers. My responsibilities include managing customer interactions, collaborating with various departments to deliver high-quality solutions, and contributing to the company's sales pipeline by working directly with sales team members, product, and operations on strategic planning and other initiatives. My focus is on driving technical excellence and business growth while fostering a fun and engaging team environment.I possess a diverse skill set that includes expertise in organizational strategy development, particularly with Microsoft Viva Goals, and technical readiness for Microsoft Copilot. I am proficient in leveraging Power Platform and Teams as a Platform for application and product development, and I have extensive experience in delivering data analytics services to enhance business insights. My background in DevOps practices ensures efficient and reliable software delivery. Additionally, I excel in portfolio and project management, guiding teams to successful outcomes. My leadership skills are complemented by my certification in Prosci (CCMP) Change Management and Design Thinking from MIT Sloan Executive Education. I am also adept at developing and delivering technical training and adoption strategies for high-value personas and scenarios.

Leadership Consulting, Design new collaborative solutions to solve business challenges, solution architecture approaches, integrations and best practices for M365, Viva, Power Platform, Power Apps, Power Automate, Dataverse, Connectors, Cognitive Services, Portal and Virtual Agent Design, Ai discovery and delivery.

Various

We are a small team of cross-generational human resources and technology leaders in the Louisville, KY area, who provide technical, organizational and people productivity solutions. Our capabilities include MS Project Online and Power Platform Implementation and value generation, change and adoption management, enterprise resource and project portfolio administration and aide-the-camp leader augmentation.

Louisville, Kentucky Area

CIO Equivalent - Overall technology strategy and operations responsibility for Legal, HR, Finance, Operations, Manufacturing, Marketing and Innovation for the 350-employee online retailer transitioning from a retail start-up to a growth-oriented technology organization. Responsible for 6 director level reports and 81 indirect reports in multiple locations (Louisville, San Mateo, Bulgaria, Philippines and Costa Rico) with an available budget of $16 million. Selected because of willingness to have candid discussions with co-founder and CEO, talent to make and follow through on decisions, interpersonal skills, tenacity with knack at fueling a collaborative supportive culture and strategic planning capabilities.  Created 1st ever technology roadmap and played key role in initiating the creation of an overall corporate strategy Partnered with finance to launch cross company process that better managed financial integrity and metrics  Transformed dysfunctional group into cohesive cross generational team that met commitments  Improved needs analysis and “right first time” project delivery by spearheading single organizational delivery model

Louisville, Kentucky Area

Responsible for Legal, HR, Finance, Operations, Sales and Marketing’s enterprise application delivery at this 800 employee healthcare claims, subrogation and audit organization including the technology business enablement of 3 new divisions. Responsible for 8 director level reports, 60+ indirect reports in two local offices with an operations budget of $7 million. Established technology roadmap, eliminated technical bottlenecks to corporate and revenue growth and developed new product ideas. Excelled at transforming key business influencers into tech advocates; contributed directly to a 20% lift in sales by providing new value added data analytics and mining products.  Hand-picked by CEO to salvage at risk relationship with the top revenue customer - saved relationship  Spearheaded the technical implementation of a new product line that added $25 mil to book of business  Used common sense technical experience to fixed healthcare audit deficits that had been deemed unfixables

Recognized as an innovator consistently capable of creating new ideas and solutions to meet the most complex and ambiguous client needs and challenges. Quickly overcome learning curve of unfamiliar subject matter, dissecting problems and developing / executing strategies for solutions that added immediate value to clients. • Business Innovation: Opened door to new industry for claims organization that resulted in new division• Project turn-around: Called on to head a mission critical at risk HIPAA conversion - successfully turned it around • New product ideas: Suggested half-way house intake approach selected as model used by Bureau of Prisons• Strategy/Roadmap creation: Led or moderated teams in successful business strategies using lean planning• Vendor Management: Assisted organizations in contract review and price point negotiations

Leadership and management of 75-member team; 25 offshore team members stationed in Bangalore; promoted within 6 months after successfully achieving a project delivery performance surge from 63% to 92% in four months and 100% within two years. Direct accountability to CEO and eight Senior VPs from different business divisions in four locations; direct client relationship responsibility for one major client the US Office of Personal Management