Tracey Huckins Email and Phone Number

•Provided Tier 1 hardware & software technical support for 150 employees, greatly reducing downtime by 30%. •Responsible for implementing a mobile device management system for 10 iPads: developed company policies to ensure the integrity of both the iOS and applications. Provided support and training to 6 personnel for the iPads. •Worked with the Engineering department to perform in-depth testing of laptop hardware to provide a comprehensive plan for a computer refresh of 15 Engineering… Show more •Provided Tier 1 hardware & software technical support for 150 employees, greatly reducing downtime by 30%. •Responsible for implementing a mobile device management system for 10 iPads: developed company policies to ensure the integrity of both the iOS and applications. Provided support and training to 6 personnel for the iPads. •Worked with the Engineering department to perform in-depth testing of laptop hardware to provide a comprehensive plan for a computer refresh of 15 Engineering systems. •Developed Salesforce dashboards plus reports to provide a snapshot of trends and analytical data to streamline day-to-day processes. • Successfully rolled out Slack to departments. Managed company workspaces, permissions & training. •Managed the integrity of the backups for the data center infrastructure: servers, AD, Microsoft 365 applications & PDM Vault Show less

• Cisco related products: Routers, Switches.• Experienced in Cisco Command Line.• Networking security procedures.• Basic Python knowledge, JAVA (JASON), XTML and YAML.• Linux and Windows 2019 Server basic processes. • Amazon Web Server Services.• Foundational knowledge in Zabbix and Splunk Enterprise Suites, along with programming languages: Python, Java (JASON), XTML, and YAML

• Complied and finalized required drill weekend reports .• Planned a task schedule for the department weekends.• Assisted Sailors in several problem solving • Maintained communication with 11 Junior Sailor’s during virtual drill weekend. Lead to a 95% mission readiness standard for the department. • Worked along a Junior Sailor in the creation of a study plan to maintain in rate knowledge and to better improve future advancement scores.• Communicated by e-mail… Show more • Complied and finalized required drill weekend reports .• Planned a task schedule for the department weekends.• Assisted Sailors in several problem solving • Maintained communication with 11 Junior Sailor’s during virtual drill weekend. Lead to a 95% mission readiness standard for the department. • Worked along a Junior Sailor in the creation of a study plan to maintain in rate knowledge and to better improve future advancement scores.• Communicated by e-mail, Microsoft Teams etc. to both Senior Leadership as well as Junior Sailors. Show less

• Complied and summarized extensive trend analysis monthly reports, reducing the commands error rates by 38 percent.• Managed/ tracked of 131 Aeronautical Equipment Service Records, 283 receiver transmitter Equipment History Records, and 525 automated logsets within the NALCOMIS database. • Screened and processed 97,820 maintenance actions with a 100 percent accuracy. • Trained 987 Sailors and Civilians on proper maintenance documentation.

• Microsoft office suite: Access, Outlook, Excel and word.• ADHOC creation via NALCOMIS (limited SQL experience).• Ensuring critical system updates and backups occurred. • Processed trend analyst data into monthly summaries, to account for man-hours and proper maintenance documentation. Resulting in a reduction of undocumented maintenance/improper documentation to contribute to command readiness. • Led 12 departments in the implementation of a virtual environment for the… Show more • Microsoft office suite: Access, Outlook, Excel and word.• ADHOC creation via NALCOMIS (limited SQL experience).• Ensuring critical system updates and backups occurred. • Processed trend analyst data into monthly summaries, to account for man-hours and proper maintenance documentation. Resulting in a reduction of undocumented maintenance/improper documentation to contribute to command readiness. • Led 12 departments in the implementation of a virtual environment for the NALCOMIS Patriot 3.40 database on 342 computer workstations. • Trained roughly 1 thousand Sailors and Civilian contractors on the proper documentation procedures. • Led departments in the screen and purging of 15,489 erroneous records within the database. Which led to the successfulness of all Logs and Records/ Data Analyst programs during the Commander Naval Aviation Maintenance Inspection.• Provided monthly/ weekly and daily training to Collateral Duty Inspectors of proper documentation. Show less

• Ensured database stability, deployment of Windows server updates, security roll-ups and backups. • Assisted in the coordinated deployment procedures for ensuring database readiness, along with updated IP addresses per location as required. • Processed and screened daily reports to monitor and address maintenance/database issues or concerns. Assisting the planning of Aircraft Maintenance department. • Maintained accurate inspection cycles, Technical Directive… Show more • Ensured database stability, deployment of Windows server updates, security roll-ups and backups. • Assisted in the coordinated deployment procedures for ensuring database readiness, along with updated IP addresses per location as required. • Processed and screened daily reports to monitor and address maintenance/database issues or concerns. Assisting the planning of Aircraft Maintenance department. • Maintained accurate inspection cycles, Technical Directive implementation/documentation on the commands 88 support equipment; maintaining an 85% “Ready to Use status.” Resulting in the successfulness of a 90% sortie completion rate during a chaotic fast pace workup cycle. • As the Engine and Aircraft Reporting program manager, was in charge of properly documenting and processing 94 engines and 51 reporting changes of Aircraft. Allowing the command to properly accept four F/18’s and transfer five F/18’s.• Trained three junior Sailors in different positions to ensure the success of the whole Aviation Maintenance Administrator programs. Show less

• Implemented required maintenance software updates on the digital database program used by maintainers on Portable Electronic Maintenance Aids (PEMAS).• Problem solved a known software problem within a critical update that managed to down nearly half of the squadrons PEMAs. Cutting the downtime of these systems from two months to a couple weeks.• Maintaining the readiness of 12 PEMAs, troubleshooting networking, database errors, replacement of hardware/hard-drives.• Conducted 32… Show more • Implemented required maintenance software updates on the digital database program used by maintainers on Portable Electronic Maintenance Aids (PEMAS).• Problem solved a known software problem within a critical update that managed to down nearly half of the squadrons PEMAs. Cutting the downtime of these systems from two months to a couple weeks.• Maintaining the readiness of 12 PEMAs, troubleshooting networking, database errors, replacement of hardware/hard-drives.• Conducted 32 routing maintenance publication audits to ensure required publications were maintained/updated as required. • Sought as the system area expert, through the Carrier Air Wing. Conducted three outside courtesy audits for commands. Contributing to qualifying 167 librarians. • Properly screened and routed: 254 Technical Directives, 73 publication changes, 58 Interim Rapid Action publication changes, and 43 revisions in the required publications for 12 aircraft logbooks. • Trained 24 Dispersed Technical Publication Librarians on proper implementations on updating publications as required. • Assisted in general daily administration duties. Show less

• Screened and logged required entries on 12 Aircraft logbooks/electronic logbooks.• Processed 232 files from returning flights to ensure maintenance discrepancies were documented. Ensuring critical flight components were tracked/monitored.• Routed and tracked 760 departmental correspondences for the command. Qualifying 174 (184) maintenance personnel, 10 Monthly Maintenance Plans, and 567 department messages. Which enhanced the over all production of work centers and overall squadron… Show more • Screened and logged required entries on 12 Aircraft logbooks/electronic logbooks.• Processed 232 files from returning flights to ensure maintenance discrepancies were documented. Ensuring critical flight components were tracked/monitored.• Routed and tracked 760 departmental correspondences for the command. Qualifying 174 (184) maintenance personnel, 10 Monthly Maintenance Plans, and 567 department messages. Which enhanced the over all production of work centers and overall squadron readiness.• Complied and published a Monthly Maintenance Plan, which documented training topics for each week, daily-monthly maintenance requirements, Commanding Officer words of encouragement, and any other special announcements. • Complied daily reports.• Transferred and received required records for an arrange of records from Support Equipment to Engines.• Assisted in general office administration procedures: phone calls, updating calendars and meetings. Show less

• Sold both new and used vehicles for a dealership that owned: Subaru, Honda, Dodge, Chrysler, Jeep, Toyota and Scion. • Specialized and certified by Subaru’s sale associate program to be knowledgeable and hold the skill sets to explain to the customers the key selling points of the brand. • Self-marketed by publishing a monthly newsletter to customers who purchased vehicles from me.• Communication skills: phone, e-mail and interpersonal skills, thank you letters.• Provided the… Show more • Sold both new and used vehicles for a dealership that owned: Subaru, Honda, Dodge, Chrysler, Jeep, Toyota and Scion. • Specialized and certified by Subaru’s sale associate program to be knowledgeable and hold the skill sets to explain to the customers the key selling points of the brand. • Self-marketed by publishing a monthly newsletter to customers who purchased vehicles from me.• Communication skills: phone, e-mail and interpersonal skills, thank you letters.• Provided the start to finish sales experience giving the customer a satisfying experience.• Scheduled appointments for upgrades.• Problem solved issued with lack of supply to meet the demands of my customers. Show less