Tracey Hunt Email & Phone Number

Somersworth, NH, US

United States

As a Care Coordinator at Novocure, my main purpose is to support our users and their caregivers in any way I can; helping them manage life with Optune, technical support, education, ensuring that they have everything they need to continue successful treatment and sometimes, simple emotional support. I am also responsible for documenting my interactions.

Portsmouth, New Hampshire, United States

• As a Care Team Patient Services Representative, my main duties included:
• Performing patient check in and check out, collecting patient copays and any other balances
• Ensuring patient confidentiality and reporting any violation of a patient’s HIPAA rights
• Scheduling all follow up appointments as indicated by the provider including checking for future appointments to ensure no duplicates or that there are no conflicts that would result in a patient’s having to pay for.
• Management of provider schedules, ensuring that all patients receive the correct visit types/times to allow the providers to work at maximum efficiency while still fulfilling the patient’s needs
• Instructing patient of proper preparation for procedures.

Portsmouth New Hampshire

• As a Patient Services Representative, my main duties included:
• Performing check-out duties in the practice.
• Scheduling all follow-up appointments as indicated by the provider including checking for future appointments to ensure no duplicates.
• Generating patient plan at check-out completion. Uploading plan automatically to Patient Portal or printing and providing to patients.
• Instructing patients on proper preparation for procedures.
• Performing diagnostic/lab orders processing duties in the practice.

Portsmouth, New Hampshire, United States

Performed a Year of National Service at HAVEN, the largest violence prevention and support service center in New Hampshire as a dual Domestic Violence and Sexual Assault/Abuse Victim Advocate. I worked primarily on the Shelter and Housing team, out of the confidential homeless shelter.My main duties included assisting shelter guests with obtaining.

Portsmouth, New Hampshire United States

Led two teams of vendors in a Scrum Master role.

Dover, NH

Served as the aligned Commercial Insurance IT Application Technology Services (CI IT ATS) Project Manager for the Claims and Liberty Mutual Benefits Domains. Work directly with Management in each domain to achieve a collaborative environmentServe as the CI IT ATS Project Intake Manager; managing incoming projects to CI ATS, vetting projects, and assisting.

Dover, New Hampshire United States

Managed Commercial Insurance’s software reconciliations and supported Liberty Mutual asset managementEnsured all licenses were being properly used and that Commercial Insurance was compliant with licensing.Developed a new process for software license tracking, which saved Liberty Mutual approximately $500,000 in 2012Created a SharePoint site in support of.

Dover, New Hampshire United States

Responsible for Commercial Workers Compensation State Regulatory Reporting. Managed corrections of Workers Compensation medical bills and worked with a team of Claims Technical Assistants to ensure proper correction procedures were followed.Managed the State Reporting group's upgrades to MS Office 2010, Internet Explorer 10 and Windows 7, which included.

Maintained project plans and recorded meeting minutes and tracked action itemsPrepared PowerPoint presentationsManaged department software/hardware inventoryEdited technical specifications for the Liberty Mutual claims intake applicationMaintained software bug logs and tested in-house bug tracking systemProvided server and document repository administration