Tracey Owens

Tracey Owens Email and Phone Number

Senior HR-Talent-Client Solutions Strategist | Servant Leader | Global Team Builder | Talent Experience Expert | Operational Excellence Consultant | Lover of Waffles
Tracey Owens's Location
Raleigh, North Carolina, United States, United States
Tracey Owens's Contact Details
About Tracey Owens

Senior leader passionate about creating shared vision, inspiring collaboration, and driving meaningful outcomes. Demonstrated success implementing HR and talent strategies to elevate organizational performance. Uniquely adept at managing enterprise-wide planning and niche staffing processes for contingent and permanent workforce teams. A true servant leader who thrives in an environment that values inclusion, authenticity, and ongoing employee development. ▪ Deep expertise in directing large-scale MSP, RPO, and VMS program implementations.▪ Niche expertise in contingent workforce compliance and employment/human resources laws and practices.▪ Strong track record of cultivating business growth and curating expansion opportunities through consultative client engagement and relationship building.▪ Expert knowledge in cultural/employer value proposition, branding campaigns, and talent experience strategies.▪ Experience leading teams ranging from 8 – 45+ members, including cross-functional and indirect leadership. Over course of career, supported more than 60 organizations in a broad range of industries, including tech, retail, manufacturing, media, healthcare, consumer business services, and pharma/life sciences. Key partnerships include: ▪ Capital One▪ Facebook▪ Dartmouth▪ Electrolux▪ Level 3▪ Google▪ NBC Universal▪ Fidelity National▪ Highmark Health▪ Beckton Dickinson▪ Nissan▪ Toyota▪ Quest▪ Sanofi▪ YahooAREAS OF SUCCESS • Large-Scale MSP, RPO and VMS Program Implementation Team Leader • People and Culture, Staffing, and Business Development Strategist• Client Relationship and Talent Marketing Partnership Professional• Digital Presence and Employer Branding Positional Prioritization • Employee Guideline and New Hire Program Creation/Expansion• Contingent Workforce Compliance Adherence and Auditing• Full Cycle Recruitment and Staffing Solutions Governance• Employment and Human Resources Laws and Practices• Corporate Policy, Process and Procedure Development • Progressive Leadership and Team Growth Tactician

Tracey Owens's Current Company Details

Senior HR-Talent-Client Solutions Strategist | Servant Leader | Global Team Builder | Talent Experience Expert | Operational Excellence Consultant | Lover of Waffles
Tracey Owens Work Experience Details
  • Cielo Talent
    Vice President, Employer Brand And Digital/Talent Marketing - Healthcare
    Cielo Talent Jul 2022 - Dec 2023
    United States
    Cielo, Consulting DivisionVice President, Employer Brand and Talent Marketing - Healthcare• Initiated stewardship of the inaugural Healthcare Brand and Digital Client Products and Services Consulting vertical, overseeing the operationalization and commoditization of Client product needs for talent marketing, attraction and retention efforts in digital landscapes• Unified the processing and ways of working for Global Healthcare partnerships relative to market presence, placement and procurement, campaign marketing and outreach strategies, digital/talent attraction infrastructure and client-facing productization services
  • Cielo Talent
    Director Of Client Services, Healthcare
    Cielo Talent Jul 2021 - Jul 2022
    United States
    Cielo, Client Services DivisionClient Services Director, Healthcare• Create, build, and drive the strategic planning, sourcing, output, and infrastructure of Client Services teams within the Physician, Advanced Practice Provider and Registered Nurse spaces• Support, collaborate and provide stewardship for myriad Client Services Managers, Delivery Leaders and Operators, and Recruiters in service of program expectations/success factors• Develop and offer consultative solutions in technology program usage strategies, recruiting metrics, implementation and integration enactment, reporting analytics, data insights and decision-driving factors in optimizing performance, and increasing hiring leader engagement
  • Insight Global
    Msp/Vms Operations Analyst/Program Implementation Leader, Office Of The Cio @ Dollar General Hq
    Insight Global Dec 2020 - Jul 2021
    Nashville, Tennessee, United States
    Enterprise Retail Program Implementation Team - Vendor Management, MSP/VMS Ops • Conceptualized first-run, preliminary program structures within traditional VMS/MSP program models, utilizing gap analysis contextualization for national enterprise retail clients • Educated, consulted, and migrated client leadership, internal stakeholders, and current vendor populations into new vendor services programs, frameworks, and user experiences• Created compliance infrastructures across the organizations to protect and insulate end users and myriads levels of stake holders from legal liabilities and indemnification issues
  • Tapfin-Manpowergroup Solutions
    Healthcare Program Staffing Management Team - Msp/Vms Ops - Tapfin/Manpower Group (Contract)
    Tapfin-Manpowergroup Solutions Feb 2019 - Apr 2020
    Remote - Servicing The New England/East Coast Regional Area
    Tapfin Vendor Management Division/Manpower Group Solutions Healthcare Program Implementation Team, MSP/VMS Operations (contract)• Served as a member of the Boutique VMS/MSP program within the Healthcare sphere, developing Operations and Implementations plans for Clients that address the urgent and emergent staffing needs for various Hospitals, Clinics, Critical Care and Urgent Care Centers
  • American Addiction Centers
    Director Of Human Resources Strategy And Operations (Role Affected By Riff)
    American Addiction Centers Jul 2018 - Feb 2019
    Greater Nashville Area, Tn
    • Cultivate a symbiotic, streamlined and systematically synergistic company culture by creating new policies, restructuring prior procedures and introducing processes that align all facets of the corporate, hospital, inpatient/outpatient service centers, and laboratory team businesses• Implement organizational corporatization utilizing new initiatives in legally congruent Human Resources business practices, while unifying all levels of Human Resources, Departmental, Facility, and Corporate HQ Line of Business Leadership in the “shifting culture” framework• Lead the charge in increasing the levels of employee engagement and overall performance management participation, in tandem with mitigating employee relations risks, decreasing staffing and talent management monetary commitments and vendor partnership usage• Strategize, partner and spearhead the BPI/Continuous Improvement efforts with all C-Suite executives/leadership teams to foster amalgamation of growth and development across all functional areas of business, ensuring the highest levels of patient care are consistently met
  • Hca Tristar Division Careers
    Talent Acquisition Team (Facility-Based Leader; Contract)
    Hca Tristar Division Careers Nov 2017 - Jul 2018
    Tristar Region - Tn, Ga, Ky
    • Served as the Talent Management (TM) contact for Registered Nurse (RN) staffing for Southern Hills Medical Center and StoneCrest Medical Center• Strategized and created short-term and long-range workforce solutions with all levels of facility and departmental leadership to fulfill all contingent, full-time and PRN employment initiatives in tandem with other TM partners and Sourcing Team resources• Completed the full cycle recruitment activities to augment and enhance the employment levels of each facility, including activities to increase candidate pool options, sourcing efforts, interview scheduling, offer assessments, onboarding and New Hire Orientation arrangements• Partnered with HR Leadership, Nursing Directors and Unit Hiring Managers to address retention strategies, create and expand succession planning endeavors, and develop parameters for increasing quality hiring and onboarding processes
  • Versant Supply Chain, Inc.
    Talent Acquisition And Onsite Manager - Nashville Market (Contract; During Market Transition/Exit)
    Versant Supply Chain, Inc. Jun 2017 - Oct 2017
    Greater Nashville Area, Tn
    • Served as the Human Resources Manager for all local market employees, completing all tasks relative to benefits administration, employee dispute resolutions, scheduling and business operational coverage, ethics and compliance oversight, worker's compensation and FMLA governance, training activities and employee incentive programs• Recruited, sourced and placed a full contingent of full-time Light Industrial contractors for a select group of test market employers• Partnered with out-of-state Regional Operations and Sales/Business Development Teams to research, assess and complete real estate and client development opportunities in the Middle TN area and ascertain market viability in prospecting new business and manufacturing clientele• Formed community-based, state affiliated, non-profit career center and independent staffing partnerships through direct contact and weekly career engagement events in an effort to gather market intelligence, candidate pool data and employment analytics for consideration regarding permanent market viability and full-time location prospects
  • Vaco
    Client Relationship Manager, National Accounts Program
    Vaco Mar 2015 - Apr 2017
    Brentwood, Tn
    • Primary oversight of all aspects of each client’s human resource needs, including managing the recruiting process flow for the business and contingent workforce; assessing, evaluating and preparing information for client succession and attrition planning and continually creating, cultivating and growing current and new business within all facets of the Client and Managed Service Provider (MSP) relationship• Utilized myriad VMS tools to complete the Full-Cycle recruitment process for filling contingent and permanent needs; planning, scheduling and accepting interviews; communicating with hiring managers inquiries; negotiating and accepting offers and completing all facets of compliance screening via close correspondence with both internal and external On-boarding Teams during the new hire process• Responsible for the recruiting, training and educating the internal recruiting team on successful staffing procedures, candidate searches, submission requirements and continual relationship building to increase profit capabilities and client fulfillment expectations • Ensured that all post-hire tasks are managed effectively on an ongoing basis, including the provisioning of all start details, conducting New Hire Orientation, serving as a liaison between the client and contractor at all times, resolving all human resources issues, including employee dispute resolution, Worker’s Comp, FMLA adjudication, terminations, assignment extensions and full-time conversions
  • Nissan Motor Corporation
    Senior Staffing Program Operations Coordinator/Vendor Management Liaison
    Nissan Motor Corporation May 2011 - Aug 2014
    Franklin, Tn (Member Of Kelly Corporate Services Team @ Nissan N.A., Hq)
    • Maintained responsibility for all facets of the contract staffing and human resources program for the United States and Canada, including order creation, talent management screening/ short listing, purchase order continuance, interview scheduling, travel and video conference needs, offer requests, on-boarding initiation and new hire engagements, back-office accounting and payroll resolutions, and exit interviews• Created order management and applicant tracking databases for account-wide integration with internal clients and external Suppliers/Vendor Partnership Team members, allowing the successful fill of nearly 450+ Professional/Technical positions and 1000+ Commercial positions on an annual and quarterly-measured basis• Served as the senior-level liaison with program and client site leadership developing and implementing personnel policies and procedures, leading issue management initiatives, and ensuring the seamless resolution of contractor and client challenges• Facilitated the daily staffing operations administration of a 120% Year over Year profit increase for contract staffing business, including open positions, increased census, and new hire and human resource management initiatives for all lines of business and locations
  • Electrolux Professional
    Staffing Specialist, Supervisor 2Nd/3Rd Shift (Contractor, Surplus Team)
    Electrolux Professional Mar 2010 - Dec 2010
    Springfield, Tn
    • Facilitated all Human Resources administrative functions including employee relations activities (performance counseling, attendance/ probation warnings, terminations, employment/rehire eligibility status), FMLA and Worker's Compensation entitlement, reference and background checks, compliance/policy management, time entry, payroll deduction, order and inventory control and employment file maintenance• Developed onsite personnel policy revisions, standard operating procedures and employee handbook updates, completed the training of new shift associates during weekly New Hire Orientations, including organizing/preparing their paperwork, safety equipment, and new hire packages• Active supervision and shift management for 400+ associates during the 2nd/3rd shifts, addressing HR questions, payroll and time entry concerns, staffing investigations, conducting work audits and job analysis/evaluations and resolution of employee HR issues
  • Hca Physician Services Group
    Human Resources Cme Program Specialist
    Hca Physician Services Group Mar 2008 - Mar 2010
    Brentwood, Tn
    • Implemented an upgraded tracking system for Physicians, Nurse Practitioners and Registered Nurse Anesthetists to utilize and ensure that all medical education credits, licensure updates and post-education funding was distributed in accordance with myriad legal and medical governance standards• Completed Continuing Medical Education program expense reimbursements for 450+ practice-based corporate physicians and medical staff extender employees• Instituted practice management program training sessions for practice-based administrative and support staff and assisted with recruiting when needed• Administered training for physicians and medical staff extenders regarding company program policies, guidelines, and requirements for reimbursement, licensure requirement credit and legal policy observance• Maintained on-site contract file database to ensure adherence to agreement stipulations for all off-site business partners and corporate employees
  • Bovis Land Lease (Actus Division)
    Safety Aa/Corporate Iif Trainer
    Bovis Land Lease (Actus Division) Aug 2006 - Aug 2007
    Nashville, Tn
    • Constructed and implemented the first corporate headquarter training initiative by modifying the Lend Lease global training documents and programs and customizing for the Actus company operations Facilitated Incident and Injury Free (IIF) Safety Training for all Corporate North American employees, per the global safety awareness enterprise• Planned and organized large-scale conferences, seminars and workshop events, including researching and building vendor and venue relationships, and coordinating and planning out meeting specifications, in addition to coordinating all consequential travel for multiple members of the executive management team for their conference attendance• Formed, designed and constructed website material and dialog for company web portals and global web pages, as well as writing articles, designing, and publishing division newsletters and statistical reports for corporate distribution

Tracey Owens Skills

Applicant Tracking Systems Staffing Services Talent Acquisition Employee Relations Employee Training New Hire Orientations Vendor Management Program Management Supplier Negotiation Human Resource Development Training Human Resource Planning Operations Management Strategic Hiring Recruiting Vendor Relationships Supplier Development Program Development Talent Mining Technical Training New Hire Training Contract Hire Direct Hires Subject Matter Experts Fmla Workers Compensation Database Administration Staff Development Business Coaching

Tracey Owens Education Details

Frequently Asked Questions about Tracey Owens

What is Tracey Owens's role at the current company?

Tracey Owens's current role is Senior HR-Talent-Client Solutions Strategist | Servant Leader | Global Team Builder | Talent Experience Expert | Operational Excellence Consultant | Lover of Waffles.

What is Tracey Owens's email address?

Tracey Owens's email address is tr****@****hoo.com

What is Tracey Owens's direct phone number?

Tracey Owens's direct phone number is +161543*****

What schools did Tracey Owens attend?

Tracey Owens attended Middle Tennessee State University (Mtsu).

What skills is Tracey Owens known for?

Tracey Owens has skills like Applicant Tracking Systems, Staffing Services, Talent Acquisition, Employee Relations, Employee Training, New Hire Orientations, Vendor Management, Program Management, Supplier Negotiation, Human Resource Development, Training, Human Resource Planning.

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