* Managed a team of ten* Biweekly timesheet submissions to payroll* Managed all PTO and time off requests submitted by team members* Staff development, training, and supervision* Managed, tracked and reported bank account receivables from 8 different accounts* Developed Monthly Reconciliation Logs* Developed Daily Reconciliation Logs for Posters* Designed and shared Monthly Payments by Payer Log for RCM team* Oversee daily functions related to deposits: ▪ Remote Deposit Capture ▪ Lockbox ▪ Manual Deposits ▪ Merchant Service/Credit Cards* Manage entire cash posting functions: ▪ Payments ▪ Recoupments ▪ Adjustments ▪ Reconciliation (daily and monthly) ▪ Credit Balance Analysis* Monitor Month End Close process: ▪ Balancing/Reconciliation ▪ System Checks ▪ Backdating Transactions ▪ Unapplied Cash Review* ERA and EFT Enrolments* Enrolling and processing EDI and 835 files* Collaboration with Dr’s offices* Collaboration and overseeing third party vendors* Refund Tracking and Approval* Auditing Accounts* Handling escalations

* Reviewing and Submitting Insurance Claims* Keep Track of Payer Contracts, Billing Requirements and Single Case Agreements* Knowledge In CPT, ICD-9, HCPCS Codes and UB Editor* Insurance Collection (Medicare, Medicaid, Commercial, and W/C)* Benefit And Eligibility Verification* Work Closely with Utilization Review, Intake, and Medical Records departments* Report Hospital Census and Prepare Morning Meeting Reports* Refer Accounts to Outside Agencies* Maintain Bad Debt Write Offs* Mentoring Less Experienced Staff and Assisting Supervisors with Training of New Employees* Cash/Adjustment Posting* Reconciliation of Monthly Cash, Medicare, and Bad Debt Logs