Tracey Bliss Email & Phone Number

San Jose, Ca

- Serve as primary client liaison and lead for assigned programs- Manage corporate meetings and events from implementation thru billing - Work closely with Event Owners to determine event objectives/requirements - Conduct meetings with appropriate players - Coordinate and attend site inspections as needed - Find venues/facilities to support specific needs of the event - Work closely with venues to ensure desired set-up and outcome - Provide onsite support as needed - Manage overall budget and reconcile bills - Develop client and supplier relationships- Work on multiple projects at once

- Manage Auxiliary Meetings during Cisco's annual Live sales event - Partner with multiple global Regional Stakeholders, Departments and Event Management Vendors regarding logistics, security and transportation- Communicate Aux Meeting plan to Core Team- Publish/maintain Aux Meeting schedule on internal website- Manage/approve attendee lists ---------- Coordinate logistics for Cisco’s annual multi-city global hybrid virtual sales event with over 20,000 attendees- Primary Point of Contact for Local Contacts and third party Event Managers- Manage timeline and deliverables for logistics including catering, celebration event and equipment ordering- Enter and maintain data in Local Experience Database- Point of escalation for all logistical issues including resolution of technical difficulties, room set-up, etc.- Manage and track Event budget

Cisco - San Jose, Ca

- Managed group equipment budget- Streamlined and managed equipment order process for multiple departments- Placed equipment orders using Oracle iProcurement- Tracked equipment status and improved depreciation process- Scheduled and tracked team resources for Events- Beta tested new Resource Request Tool and edited User Guide- Managed and made enhancements to Resource Request Tool- Reported metrics- Conducted and analyzed survey of team performance- Designed and managed group website

Sunnyvale, Ca

- New hire packages, create employee files, enter into database- Termination packages- Employment verifications- Interview scheduling- Organized a company event

- Consulted with clients/team to determine the most effective implementation of marketing projects for campaigns, tradeshows, seminars, webcasts and web pages. Executed plan to achieve desired results and to enhance qualified leads. - Subject matter expert for marketing operations - Marketing liaison across cross-functional teams: Marketing Managers, IT, Corporate Marketing, external vendors and Business Units. Translated marketing offerings into product configuration.- Served as a core member of Siebel design team to migrate from old Legacy system to a new Siebel system; provided team with marketing system requirements, tested system implementation, gave feedback and played a key role in transition and stabilization.- Created and conducted multiple User Acceptance and Integration Tests for marketing systems.- Demonstrated problem solving skills daily on a wide variety of issues; identified and resolved system, project related and customer concerns to ensure timely lead generation, accurate project metrics and customer satisfaction.- Identified system discrepancies and made system enhancement recommendations to IT to improve performance.- Served as key link in bridging marketing and sales in the role of customer inquiry expert by ensuring customer leads were passed on to the appropriate sales division.- Created business requirements and documented business rules for a major outsourcing project.- Championed over 100,000 customer requests from general interest to $10 million in orders through proper planning, process development and systems management.- Managed multiple third party vendor and improved processes which reduced vendor costs by over 10%.- Served as team lead and mentor to coworkers and 3rd party vendors.

Ensured that customers receive information when responding to press releases and adsEnsured customer interest is captured in database Managed relationship with third party vendorForecast and