Building relationships with team members, design partners, and clients to highlight Bassett Furniture while working together to match the needs and desires for new design and fulfillment of quality furnishings in the Louisville area. I enjoyed this opportunity, but was laid off due to covid-19.

Front desk operations including check ins, reservations, answering phone, and tending to guest needs and concernsEnsured Guest SatisfactionActively generated sales leads to share with sales teamBuilt brand loyalty by sharing the Drury story and encouraging guest to join the rewards programParticipated in special sales projects including sales blitzParticipated with team members at work as well as volunteering in the communityOffered feedback and ideas to management for improvement of sales efforts at the front desk

Successful pre-opening results with full calendar of groups both social and corporate Collaborative work with neighboring convention center securing contracts for large convention revenuePost opening success building occupancy and ADRLead monthly and quarterly sales meetings to keep all team members involved with strategic action plansUncovered leads through market research and referralsUncovered leads using various tools including Hoteligence, Cvent, and Agency 360Identified key contacts, built trusting relationships and earned new partnershipsAttended industry association events and trade shows as well as local networking events to strengthen company involvement in the communityCreated procedures and best practices for sales before systems were in placeIndependently set goals that were aggressive yet attainable and achieved goals on a weekly/monthly basisManagement and organization of all information, contracts, and reservations prior to implementation of IHG softwareCreated social media accounts and actively promoted the hotel and brand on Facebook and Instagram

13-21 week supplier forecasting for mass production.Review Open PO reports and follow up with suppliers on open orders.Review receiving condition of supplies and update forecasting tools accordingly.Respond to supplier concerns. Inform Manufacturing and logistics of any component issues.Inventory condition comparison reviewing any discrepancies. Investigate/resolve discrepancies.Support inventory control activitiesSupport Oracle inventory accuracy investigation/resolutionCKD orderinghttp://www.aisineil.com/

Consistently met or exceeded individual performance goalsCorporate Account Management for 4 hotels in two marketsWorked closely with national team while securing national accounts in our markets.Executed contracts and attained necessary documentationNegotiated rates and fees with a variety of different companies for hotel and meeting needsTrained and mentored new sales managers throughout the company nationwide Delegated tasks and maintained clear communication with numerous internal departmentsExecuted efficient organization of data utilizing various software programs and systemsTracked results and presented reports to upper management teams

Sold event space and overall experience for meetings, special events, and company outingsNegotiated rates and fees with a variety of different companies for hotel and meeting needsManaged booth during trade showsRepresented company by participating in local functions and clubsExecuted contracts and attained necessary documentationWorked closely with the banquet manager to ensure smooth execution of planned eventsExecuted efficient organization of data utilizing various software programs and systemsTracked results and presented reports to upper management teams

Consistently maintained high sales volumeIn home design serviceOpen and closing of storeCommunication with vendors and tracking ordersTraining of new employees