Traci Conover, Crcm Email & Phone Number

Salt Lake County, Utah, United States

Responsible for overseeing and directing all elements of risk for Medallion Bank's strategic partnership (“SP”) oversight program to ensure that the program operates successfully.Manages the effective operation of a Bank SP team, including risk management of the SP programs, and acting in a manner consistent with the Bank’s strategy and culture. She is.

• As VP Compliance Officer, I oversee regulatory compliance and CMS programs for third-party Strategic Partner business relationships. I ensure that the compliance management systems for my partners comply with all laws.
• Ensure that existing and proposed Bank and Strategic Partner Program business practices, policies, procedures, origination software systems, marketing materials, customer correspondence, documents and disclosures.
• Perform assigned monitoring and testing of Strategic Partner Program business practices, policies, procedures, loan pricing, origination software systems, marketing materials, customer correspondence, program.
• Prepare reports of monitoring and testing results and assist with the validation of corrective action plans
• Perform annual risk assessments of partner’s compliance management systemin order to identify key compliance risk areas and mitigating controls in order to identify the residual risks which apply to the Bank and our.
• Identify potential areas of operational vulnerability and risk; direct assigned SP Group activities to ensure the development and implementation of corrective action plans for resolution of problematic issues, and.

Salt Lake City, Utah

Seasoned Compliance Officer at First Electronic Bank.

SLC, Utah

• As a Compliance Manager, I oversee regulatory compliance and vendor management for third-party Strategic Partner business relationships. I ensure that the compliance management systems for my partners comply with all.
• Ensure that existing and proposed Bank and Strategic Partner Program business practices, policies, procedures, origination software systems, marketing materials, customer correspondence, documents and disclosures.
• Perform assigned monitoring and testing of Strategic Partner Program business practices, policies, procedures, loan pricing, origination software systems, marketing materials, customer correspondence, program.
• Prepare reports of monitoring and testing results and assist with the validation of corrective action plans
• Perform annual risk assessments of partner’s compliance management systemin order to identify key compliance risk areas and mitigating controls in order to identify the residual risks which apply to the Bank and our.
• Identify potential areas of operational vulnerability and risk; direct assigned SP Group activities to ensure the development and implementation of corrective action plans for resolution of problematic issues, and.

SLC, Utah

Responsible for the day-to-day management, supervision and oversight of assigned Strategic Partners and Strategic Partner Programs, including every aspect of the Strategic Partner Management System as it relates to the respective Strategic Partner.Responsible for the overall risk managment of assigned Strategic Partner Programs while also maintaining a.

As the Customer Service Manager, I was responsible for improving our customer's experience by recruiting, mentoring and developing our customer service agents. I used my strong background in Regulatory Compliance to mitigate both reputational and operational risk. I took ownership of customers concerns and worked towards solutions. My dedication allowed us.

As the Dialer and Staffing manager, I strategized, executed and managed a dialer strategy for multiple teams to ensure campaigns were penetrated efficiently and effectively to meet established business goals and client scorecard parameters. I ensured that FDCPA, TCPA, Company, Federal and State compliance requirements were met. I also developed, analyzed.

Bachelor Of Science - Bs, Applied Business Management

Associate Of Science; Applied Business Management, Applied Business Management

Professional Skills, Life Skills, University Skills, Business Management